| Resume alert | Resumes 1 - 10 of 37 |
High Level Service Delivery
Cairo, Cairo Governorate, Egypt
... excellent support and tailored recommendations to address needs via multiple customer contact ways (Phone - Email - Online Chat - Social Media channels - Face to face meetings) in 3 different languages (Arabic, English & French) Provided customers ... - Mar 18
... excellent support and tailored recommendations to address needs via multiple customer contact ways (Phone - Email - Online Chat - Social Media channels - Face to face meetings) in 3 different languages (Arabic, English & French) Provided customers ... - Mar 18
Management Specialist Customer Experience
Cairo, Cairo Governorate, Egypt
... for the captain’s and customer’s complaints Senior Crisis Management specialist, SWVL (Jan 2021 – April 2022) Roles: Web and chat support on the severe cases with customers Sending mails for the most severe cases for saving customer experience ... - 2023 Dec 10
... for the captain’s and customer’s complaints Senior Crisis Management specialist, SWVL (Jan 2021 – April 2022) Roles: Web and chat support on the severe cases with customers Sending mails for the most severe cases for saving customer experience ... - 2023 Dec 10
Travel Consultant Operations Supervisor
Cairo, Cairo Governorate, Egypt
... the online product team - Participate in strategic planning and goal-setting for various business functions - Analyze business requirements and customer needs - Analyze and forecast the number of calls, chat, and schedule working hours based on it. ... - 2023 Nov 04
... the online product team - Participate in strategic planning and goal-setting for various business functions - Analyze business requirements and customer needs - Analyze and forecast the number of calls, chat, and schedule working hours based on it. ... - 2023 Nov 04
Customer Service Medical Interpreter
Cairo, Egypt
... I developed proficiency in written communication through email correspondence, chat interactions, and phone handling. Additionally, I acquired the ability to efficiently navigate and retrieve information from the company's extensive database. May - ... - 2023 Oct 06
... I developed proficiency in written communication through email correspondence, chat interactions, and phone handling. Additionally, I acquired the ability to efficiently navigate and retrieve information from the company's extensive database. May - ... - 2023 Oct 06
Customer Service Call Center
Cairo, Cairo Governorate, Egypt
... 2021 Etisal International Company Call Center Agent Etisalat Account 2020 Exceed Contact Center Web Chat Agent Talabat, Egypt 2019 English instructor Free Lance P a g e 2 TRAINING COURSES Year COURSE 2018 - English Courses at level 6 – CTC Academy ... - 2023 Sep 24
... 2021 Etisal International Company Call Center Agent Etisalat Account 2020 Exceed Contact Center Web Chat Agent Talabat, Egypt 2019 English instructor Free Lance P a g e 2 TRAINING COURSES Year COURSE 2018 - English Courses at level 6 – CTC Academy ... - 2023 Sep 24
Social Media Customer Experience
Cairo, Cairo Governorate, Egypt
... (Kuwait) Oracle Bluekai/Oracle Responsys Waz (Emirates) Oracle Bluekai/Eloqua Renmoney (Nigeria) Digital Customer Service (Chat-Cobrowse)/Oracle Engagement Cloud/Oracle Visual Builder In Progress Projects: Seawild (Ghana) TOA/Oracle Engagement Cloud ... - 2023 Aug 19
... (Kuwait) Oracle Bluekai/Oracle Responsys Waz (Emirates) Oracle Bluekai/Eloqua Renmoney (Nigeria) Digital Customer Service (Chat-Cobrowse)/Oracle Engagement Cloud/Oracle Visual Builder In Progress Projects: Seawild (Ghana) TOA/Oracle Engagement Cloud ... - 2023 Aug 19
Call Center Data
Cairo, Cairo Governorate, Egypt
... • Overseeing the management of call center activities, including inbound and outbound calls, email and chat support, and other customer service channels. • Monitoring call center metrics to ensure service level agreements (SLAs) are met or exceeded, ... - 2023 Jun 17
... • Overseeing the management of call center activities, including inbound and outbound calls, email and chat support, and other customer service channels. • Monitoring call center metrics to ensure service level agreements (SLAs) are met or exceeded, ... - 2023 Jun 17
branch director in Egypt for A famous German freight forwarding Co.
Maadi, Cairo, Egypt
... (Egypt) +20-10-653*-**-** & 011******** (China) +86-188-****-**** We Chat No. +86n13250514808 E-Mail: adrqox@r.postjobfree.com Web site: http://www.rhenuseg.com http ://www.saqqarainternational.com Cover Letter. Dear Ladies and Gentlemen. I am in ... - 2022 Jul 14
... (Egypt) +20-10-653*-**-** & 011******** (China) +86-188-****-**** We Chat No. +86n13250514808 E-Mail: adrqox@r.postjobfree.com Web site: http://www.rhenuseg.com http ://www.saqqarainternational.com Cover Letter. Dear Ladies and Gentlemen. I am in ... - 2022 Jul 14
Center Agent Csr
Cairo, Cairo Governorate, Egypt
... I worked at Amazon italy (Italian&English support), Booking GO, Expedia (SME), Uber Eats (T.L then Trainer), eDreams (CSR agent on amadeus) and Qonto (Training & QA specialist) working on all modalities (chat, email & phone). MARIO ATEF ELIAS HANNA ... - 2022 Jun 14
... I worked at Amazon italy (Italian&English support), Booking GO, Expedia (SME), Uber Eats (T.L then Trainer), eDreams (CSR agent on amadeus) and Qonto (Training & QA specialist) working on all modalities (chat, email & phone). MARIO ATEF ELIAS HANNA ... - 2022 Jun 14
Ios Developer Mobile
Cairo, Cairo Governorate, Egypt
... (Flutter) ( bloc Pattern - Dart - Push Notification - Localization - Payment Integration - SMS Integration - GoogleMaps- Chat socket ) • Learn Khana (Flutter) ( bloc Pattern - Dart - Push Notification - Localization - offline Storage ) • Almadina ... - 2022 May 01
... (Flutter) ( bloc Pattern - Dart - Push Notification - Localization - Payment Integration - SMS Integration - GoogleMaps- Chat socket ) • Learn Khana (Flutter) ( bloc Pattern - Dart - Push Notification - Localization - offline Storage ) • Almadina ... - 2022 May 01