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Resumes 11 - 20 of 60 |
Des Plaines, IL
... Evaluated benefits for each caller to determine service needs and address concerns. Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Strengthened operational efficiencies by developing organizational ...
- 2021 Apr 09
Hanover Park, IL
... Can convert any irate caller into a grateful and loyal repeat customer. Efficient, professional, analytical person. EXPERIENCE: NOV 1st, 2017 - Present Shine Express Inc Hanover Park, IL 60133 Branch Manager ORD Work with Corporate and Regional ...
- 2021 Feb 21
Glen Ellyn, IL
... ● Advertised on social media of my services ISA (data collector) Van Nuys, CA January 2011-July 2014 ● used the computer efficiently while on the phone with a caller ● spoke professionally over the phone through experience with callers and help from ...
- 2021 Jan 30
Round Lake, IL
... Repeat Caller Action Team – This involved taking on assigned known issues within our processes and researching for resolutions and process improvements. Resolutions were submitted to Project Lead and some implemented within the team through Ongoing ...
- 2020 Nov 11
Hoffman Estates, IL
... Created employee schedules for multiple pools 1/2013-3/2014 ASU Foundation Tempe, AZ ASU Alumni Relations Specialist –Lead Caller Cold calling alumni to give them the opportunity to give back to their alma mater and help future generations of ASU ...
- 2020 May 18
West Dundee, IL, 60118
... It was customer service, answering questions and making sure the caller was satisfied. I also worked with caller feed back, and made sure all necessary concerns were addressed and fixed. A&P Grocery Front End Manager 12-2014 to 05-2016 I worked with ...
- 2019 Mar 18
Libertyville, IL
... They deliver support to the clients by providing and notifying the information of the caller when the customers get a call. Responsibilities: Involved in analysis and gathering requirements and user specifications from business analyst. Involved in ...
- 2017 Sep 01
Wheeling, IL
... MR’s will enter in caller’s demographic information adhering to all PHI and HIPAA requirements and laws, assist members with reporting any changes to their cases such as; newborns, name change, income changes, etc. Filing appeals of eligibility ...
- 2017 Apr 24
Hoffman Estates, IL
... Telecommunications Protocols: SS7, Sigtran, ATM, SIP-T, SIP, Diameter, M3UA, TCAP Telecommunications: Avaya IP Phone, Fujitsu 9600 PBX & Cisco Solutions including Cisco Call manager, AVVID, Caller Express Voicemail and Rightfax. References Jerry ...
- 2017 Apr 18
Naperville, IL
... Performed key role in call center turn around project resulting in reducing caller waiting time, improving call response times Developed and maintain great working relationship with clients. Participate in entire SDLC. Working as a lead BA on ...
- 2017 Mar 07