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Caller resumes in Chicago, IL

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Network Engineer Security

Chicago, IL
... •Developed and optimized call routing strategies, creating dial plans that efficiently directed calls based on criteria such as caller ID, time of day, and geographic location. •Integrated intelligent call routing features to connect callers with ... - Apr 05

Customer Service Nursing Assistant

Homewood, IL
... 2015 • Performed a high volume of cold calls to raise funds for various programs and activities • Built rapport and overcame caller objections in a friendly manner • Provided basic information to and answered callers’ questions to assist in securing ... - Mar 26

Customer Service Medical Claims

Chicago, IL
... Chicago, IL servicing over 65 calls a day, maintaining scheduled adherence of 99.82% daily, loading caller intakes, corrections, billing, underwriting, address updates, trained on FACETS, ULTERA, HYPERION, AMMS, GENESYS, TANGIBLES COSMO, PEOPLE SOFT ... - Feb 25

Call Center Business Partner

Chicago, IL
... IT/Telecommunications Handled all setups for new hires and removal of programming for terminated employees, which include: telephone, name/caller ID, voicemail and/or ACD setup for the various client queues. Programming of all telephone numbers for ... - Feb 20

.Net Core C#

Chicago, IL
... including minimalistic uniform logging enriched with structured context data, error handling, time span and Correlation ID tracking, and built-in resiliency support with Poly, which allowed to drastically simplify caller code and its unit testing. ... - Feb 16

Accounts Payable Call Center

North Maywood, IL, 60160
... EXPERIENCE Blue Cross Blue Shield of IL, Chicago IL Current Position Customer Advocate I - HMO DEPARTMENT ● Work in a call center/office environment ● Understand the laws behind HIPAA ● Verify HIPAA on every call to ensure caller privacy and HIPAA ... - Feb 07

Computer Science Data Scientist

Chicago, IL
... [July 2021-July 2022] AR Caller, working for the clients who are in the USA verifies all types of insurance coverage details and payment details completely and moves to the appropriate department for the next step of the process. Maintains a ... - Feb 05

Service Representative 2Nd Shift

Chicago, IL
... Processing mortgage payments by phone, offering empathy to customers while helping to gain resolution for each caller. Coordinate and process internal payoff requests, lien releases (discharge) Process and requested paid in full letters. Tracking ... - Feb 02

School Bus Driver

Chicago, IL
... Contact: Yes • Greeted, assisted, and directed customers, visitors, and staff • Answered all incoming calls and handled caller's inquiries • Provide office support to ensure efficiency of business • Provide information regarding services and ... - Jan 28

Account Executive Customer Service

Des Plaines, IL
... Consultative selling MEDPICC / SBI methodology Experienced SaaS specialist Identifying customer needs SLED Fearless cold caller Outreach and Salesloft Collaborating with cross-functional teams PROFESSIONAL EXPERIENCE: Granicus acquired GovQA (2022) ... - Jan 16
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