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Customer Service Deputy Manager

Ghaziabad, Uttar Pradesh, India
... as per client target Auditing calls and sharing feedback to improve Quality Handling Manager Escalation calls Attending weekly call with clients regarding performance review of the process Attending meetings with senior management regarding manpower ... - Mar 19

Citrix, VMware and azure avd

New Delhi, Delhi, India
... Troubleshooting user’s VDI issues over call and chat. Hands on experience to deploy and upgrade packages through VMware App Volume. Provide 24X7 and on-call support to resolve issues and handle escalations and Major incidents. Preparing HLD, LLD, ... - Mar 13

Contact Center Amazon Connect

Delhi Division, Delhi, India
... •Designed and deployed Cisco Call Studio script for Outage message recorder, Courtesy Call back and board number. •Successfully upgraded and migrated PCCE servers from version 10.5 to 11.6. •Analyze Cisco UC and UCCE logs while troubleshooting ... - Mar 11

Network Engineer Change Management

Gurugram, Haryana, India
... • Outbound call with client . • Worked with company Jan 2019-Feb 2021. EDUCATION IGNOU, NEW DELHI —BCA(Bachelor of computerapplication) MONTH 2017- MONTH 2022 Right now final year /sem result is delayed due to covid . Gov’t Model Sr. Sec. School, Sec ... - Feb 20

Human Resources Industrial Relations

New Delhi, Delhi, India
... May 2010 June 2011 HR Recruiter Call 10 Placement HR Recruitment Consultancy June 2009 May 2010 WORK PROFILE ● OD Intervention Like Redesigning Robust Process and policy, Role clarity, Job evaluation, Team Building exercise, suggestion scheme, TQM, ... - Feb 18

Team Leader Members

New Delhi, Delhi, India
... Monitor call volumes and adjust agent’s schedules to handle heavy call volume. Responsible for preparing, maintaining, and analyzing reports/data. Worked/Visited on client’s location for better understating of process. Cogent E-Services Limited ... - Feb 15

Data Entry Food Service

Delhi Division, Delhi, India
... Handled client issues on call or email or chat. EDUCATION Bachelor of Science Agra College 08/2018 - 08/2021, Agra, U.P Intermediate(12th) St. Queen Marry Senior Secondary School 08/2017 - 08/2018, Agra, U.P High School(10th) Baluni Public School 08 ... - Jan 30

It Infrastructure Technical Support

Greater Noida, Uttar Pradesh, India
... Develop & Maintain the Complain register software (Call register management) and resolve the IT related ticket. CERTIFICATIONS E-Commerce: E-Commerce Professional through Assets International, Delhi. TECHNICAL BACKGROUND Planning, Implementing, and ... - Jan 12

Truck Driver A

Delhi Division, Delhi, India
... Feel free to contact me via email or phone call if I can be of any further service. Thank you for taking the time to consider my application. I look forward to hearing from you. Sincerely, Nkem paul Aghanti. - 2023 Dec 27

Relationship Management Business Operations

Delhi Division, Delhi, India
... Tracking GPS vehicle buses Coordinate with Driver over phone Maintaining data on Excel Maintain Data on company ERP( Enterprise Resource Planning) Respond to general inquires Answer inbound calls Attempts first call resolution Perform basic ... - 2023 Dec 21
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