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Montreal-Nord, QC, H1H 4Y2, Canada
... consulate Co-ordinate travel arrangements for the consulate staff NOVEMBER 2013 – FEBRUARY 2014 INTERN, ecobank-togo Providing call operator services to 4 telephone lines and answering customer complaints and queries Providing customer services in a ...
- Apr 19
Montreal, QC, Canada
... Experience with US Mass Retailers •Working through EDI and Easycom (Lingo) EGS Call Centre – Montreal, Quebec 2015-2016 Call Centre Sales •Managed and resolved customer inquiries. •Activated customer credit cards and sold insurance. Do-Gree Fashions ...
- Apr 19
Montreal, QC, Canada
... Managed and performed a central role in revamping the National Bank of Kuwait’s Call Center – establishing it as the best one in the region and the Middle East. Introduced the concepts of outbound calls for collection. Designed and participated in ...
- Apr 10
Mirabel, QC, Canada
... orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors Adjusts content of sales presentations by studying the type of sales outlet or trade factor. ...
- Apr 06
Montreal, QC, Canada
... Quebec Receptionist 2019/06-2024/03 Responsibilities: • Planned, scheduled and coordinated appointment for customer by phone call, text or email • Entered and maintained customers’ files on Excel or other computer software • Welcomed, served and ...
- Mar 28
Dorval, QC, Canada
... ● Work with team members on the call floor to meet sales and performance goals. ● Persuading customer to buy product. Administrative Officer- Crown Property & Co Oct 2017- Jan 2018 ● Oversee and co-ordinate office administrative procedures and ...
- Feb 18
Montreal, QC, Canada
... - Adaptable to any - 2 years as a sales advisor in an unexpected circumstances - Acknowledge customers’ Outsourcing Call center concerns - Able to field dozens of calls and complaints - 1.5 year as a technician help desk in a day - Excellent ...
- Jan 23
Montreal, QC, H3H 1K4, Canada
... Manage the “Call Center” system, and align the company’s services with the "Voice of Customer" surveys. Megastores of Lebanon (Virgin Megastore franchise) Aug 2009 – Aug 2011 Senior Operations Officer Implement a profit turnaround strategy and ...
- Jan 12
Brossard, QC, J4W 2J3, Canada
... Work experience 16 years experience in call center: Technical and Commercial advisor /Call Center CONCENTRIX/ LAC 2 Tunis, Tunisia FromOctober2007to2008 • Technical advisor by phone. • Internet troubleshooting and problem resolving. • Communication ...
- Jan 03
Montreal, QC, Canada
... Provided data report from call dispositions and trend. Tracked call logs and recordings. Conducted analysis to identifying optimal leads for recycling. SKILLS MS Office 365 SharePoint PowerBI Exchange Network and Infrastructure Windows Servers Azure ...
- 2023 Dec 26