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Johannesburg, Gauteng, South Africa
... : English, Biology, Maths, Physical Science, Zulu : Afrikaans OTHER QUALIFICATIONS Institution : Corner Stone Course : Call Centre Certificate Subjects : Telephone etiquette, communications skills, : Handling irate callers, holding & transferring ...
- Apr 22
Johannesburg, Gauteng, South Africa
... O EDUCATION 2007 - 2008 BUSINESS ADMINISTRATION, SETA Fraud Control Contract Service Provision Communications Management & Administration Commerce Studies 2005 CALL CENTRE & COMMUNICATION, HAVA TECH 6 WEEK COURSE 2002 – 2003 RECEPTIONIST, BOSTON ...
- Apr 22
Johannesburg, Gauteng, South Africa
... Application Installation/Outlook support § Experience on a Call Management System, and have an understanding of Incident ... EDGARS STORES 2004 – 2005 Service Centre Operator Opening of new accounts General office duties (Data Capturing, Faxing, ...
- Apr 22
Johannesburg, Gauteng, South Africa
... 5 visits per day) • Visit clients outlined in weekly and daily call sheet • Keep pipeline of all current and past clients • ... • Operating the switchboard • Customer Service Kamvalethu Day Care Centre,Port Elizabeth 2018-2018 6 months Position: Admin ...
- Apr 21
Pretoria, Gauteng, South Africa
... teams • Handle and enable customer contractual agreement • Ensure data integrity on all applicable systems Telkom SA - from 01/03/2007 to 31/07/2011 Call Centre Agent • Answer incoming customer calls and provide support or redirect calls as needed. ...
- Apr 20
Pretoria, Gauteng, South Africa
... books Sports LANGUAGES English Sesotho isiZulu Sepedi REFERENCES Name of person : Chris Jordan Relationship : Manager Contact : 079******* Name of person : Johan Beneck Relationship : Manager Contact :082-***-**** Bolt call centre : 011-*******
- Apr 19
Johannesburg, Gauteng, South Africa
... REASON FOR LEAVING: Company moving (Conditions) COMPANY NAME: Matla Life YEAR JANUARY 2019 DUTIES : Underwent training Call Center Call Centre Agent PERIOD: 1 Month COMPANY NAME: Gypsy Cinema Production YEAR: May 2019 – August 2019 POSITION: Driver ...
- Apr 18
Johannesburg, Gauteng, South Africa
... NAME OF COMPANY: VODACOM DURATION: May 2015 – may 2016 POSITION: CALL CENTRE AGENT (LEANERSHIP) DUTIES: ANSWERING CALLS, LIASON WITH CUSTOMERS, Attending to client’s queries, DEBT COLLECTION REFERENCES: ROBIN LIESAGANG POSITION: SUPERVISOR (VODACOM) ...
- Apr 18
Johannesburg, Gauteng, South Africa
... Call Centre/Customer Service Consultant MULTICHOICE SOUTH AFRICA (CONTRACTED BY AFRIZAN PERSONAL) Duration: Aug. 2016 - Feb 2017 Description: Managed calls, assisted with technical queries, improved product knowledge, ensured service excellence. ...
- Apr 12
Johannesburg, Gauteng, South Africa
... & Liabilities Claims Specialist • Hollard insurance 01 August 2007–13 June 2015 Recoveries & Liabilities Claims Specialist • Santam Insurance 01 November 2005–31 June 2007 Call Centre Consultant (Tele sales Insurance) •Direct Channel Marketing. ...
- Apr 12