| Resume alert | Resumes 1 - 10 of 116636 |
Certified Phlebotomy Technician
Fort Worth, TX
... Fort Worth, Tx 76119 817-***-**** ad49t2@r.postjobfree.com EXPERIENCE Blue Cross Blue Shield, Remote — Customer Advocate, Trainer March 2020 - Jan 2024 Answer incoming call center questions about insurance policies and insurance coverage issues, as ... - Apr 25
... Fort Worth, Tx 76119 817-***-**** ad49t2@r.postjobfree.com EXPERIENCE Blue Cross Blue Shield, Remote — Customer Advocate, Trainer March 2020 - Jan 2024 Answer incoming call center questions about insurance policies and insurance coverage issues, as ... - Apr 25
Scrum Master Salesforce Administrator
Charlotte, NC
... Electronic Services Manager COMSTAR FEDERAL CREDIT UNION Apr 2003 - Feb 2008 (4 years 11 months) • Manage team of 10 consisting of call center agents and electronic services agents • Develop best practices for all electronic services processes. • ... - Apr 25
... Electronic Services Manager COMSTAR FEDERAL CREDIT UNION Apr 2003 - Feb 2008 (4 years 11 months) • Manage team of 10 consisting of call center agents and electronic services agents • Develop best practices for all electronic services processes. • ... - Apr 25
Customer Service Mental Health
San Antonio, TX
... Crisis hotline, call center. Conduct follow up calls weekly to reduce potential damage to an individual affected by a crisis. Compassion, empathy, respect for others, inspire hope and improve lives. 2020-Present EA Care Solutions, LLC Tele-med Care ... - Apr 25
... Crisis hotline, call center. Conduct follow up calls weekly to reduce potential damage to an individual affected by a crisis. Compassion, empathy, respect for others, inspire hope and improve lives. 2020-Present EA Care Solutions, LLC Tele-med Care ... - Apr 25
Program Manager Project
Minneapolis, MN
... § Support coordination of critical Resources, Readiness, and Reduction Recommendations § Established and Managed 24/7 Go-Live Command Center with staff of 30+; 1400 calls/day; Less than 1% abandon rate; SL% > 98; First Call Resolution = 12%; serving ... - Apr 25
... § Support coordination of critical Resources, Readiness, and Reduction Recommendations § Established and Managed 24/7 Go-Live Command Center with staff of 30+; 1400 calls/day; Less than 1% abandon rate; SL% > 98; First Call Resolution = 12%; serving ... - Apr 25
Human Resource Manager, Assistant Director, Director
Dickinson, TX
... The University of Texas Medical Branch, Galveston, TX Human Resource Specialist, HR Benefits and Business Center September 2005 –January 2009, April 2009 – May 2016 Serve as a subject matter expert while working within a HR Call Center setting to ... - Apr 25
... The University of Texas Medical Branch, Galveston, TX Human Resource Specialist, HR Benefits and Business Center September 2005 –January 2009, April 2009 – May 2016 Serve as a subject matter expert while working within a HR Call Center setting to ... - Apr 25
Customer Service Representative
Coatesville, PA
... Skills Complaint resolution Scheduling Appointment Scheduling Call Management Inbound and Outbound Calling Follow-up skills Professional telephone demeanor Quality Control Customer Relations Call Center Operations Retail sales customer service ... - Apr 25
... Skills Complaint resolution Scheduling Appointment Scheduling Call Management Inbound and Outbound Calling Follow-up skills Professional telephone demeanor Quality Control Customer Relations Call Center Operations Retail sales customer service ... - Apr 25
Quality Assurance Information Technology
Duluth, GA
... Developed and executed test cases test Scenarios and followed-up defects using HP ALM/Quality Center Responsible for communicating Defect Status Reports to business in project meetings. Extensive Web Service call debugging and traffic analysis using ... - Apr 25
... Developed and executed test cases test Scenarios and followed-up defects using HP ALM/Quality Center Responsible for communicating Defect Status Reports to business in project meetings. Extensive Web Service call debugging and traffic analysis using ... - Apr 25
Purchasing Specialist
Elkton, MD
... Call Center Customer Service Manager / Zenith Products Corp. Jan 1999 – Oct 2014 400 Lukens Drive New Castle, DE Managed, coached, and evaluated the customer service department, establishing department and personal goals for a staff up to 7. ... - Apr 25
... Call Center Customer Service Manager / Zenith Products Corp. Jan 1999 – Oct 2014 400 Lukens Drive New Castle, DE Managed, coached, and evaluated the customer service department, establishing department and personal goals for a staff up to 7. ... - Apr 25
Desktop Support Technical
Nashville, TN
... Managed Project of updating Call Center phones from Avia to CISCO IPT Phones Break/Fix of computer and printers hardware and software, software applications include Citrix, SAP, SQL, Siebel, Outlook O365 cloud applications, Cisco VPN, Managed the ... - Apr 25
... Managed Project of updating Call Center phones from Avia to CISCO IPT Phones Break/Fix of computer and printers hardware and software, software applications include Citrix, SAP, SQL, Siebel, Outlook O365 cloud applications, Cisco VPN, Managed the ... - Apr 25
Customer Service Call Center
Sunnyvale, CA
... communication to fit the need and level of understanding of the receiver • Assisted with sales when needed Comcast Call Center Customer Service 2005-2007 • Repair Agent for Comcast Call Center • Handled problematic repair calls for TV, Internet ... - Apr 25
... communication to fit the need and level of understanding of the receiver • Assisted with sales when needed Comcast Call Center Customer Service 2005-2007 • Repair Agent for Comcast Call Center • Handled problematic repair calls for TV, Internet ... - Apr 25