| Resume alert | Resumes 1 - 10 of 64 |
Customer Care Service Delivery
Nairobi, Nairobi County, Kenya
... ● working with journals, sales & purchase ledgers and spreadsheet June 2019 to Jan 2020: CCI Kenya Position: Call Center Agent Duties and responsibilities ● Answer courteously inbound calls. ● Respond to customer inquiries. ● Generate customer ... - Apr 14
... ● working with journals, sales & purchase ledgers and spreadsheet June 2019 to Jan 2020: CCI Kenya Position: Call Center Agent Duties and responsibilities ● Answer courteously inbound calls. ● Respond to customer inquiries. ● Generate customer ... - Apr 14
ICT Infrastructure Manager & Security ICT
Nairobi, Nairobi County, Kenya
... development and editing (social media, blogs, etc.) • System and network security System (IT) auditing, data Risk analysis • Call center operation (customer support) Customer relations Customer service • Computer, laptop maintenance and Installing ... - Apr 04
... development and editing (social media, blogs, etc.) • System and network security System (IT) auditing, data Risk analysis • Call center operation (customer support) Customer relations Customer service • Computer, laptop maintenance and Installing ... - Apr 04
Assistant Head Project Managers
Nairobi, Nairobi County, Kenya
... BOX 46350 NAIROBI 00100 EXACT TITLE OF POST: CUSTOMER CARE REPRESENTATIVE – CALL CENTER NAME AND TITLE OF SUPERVISOR: MR. KINYUA ALBERT MBAABU – CALL CENTER SECTION AND TRAINING MANAGER NUMBER AND TYPE OF EMPLOYEES SUPERVISED BY YOU NONE PERIOD FROM ... - Mar 11
... BOX 46350 NAIROBI 00100 EXACT TITLE OF POST: CUSTOMER CARE REPRESENTATIVE – CALL CENTER NAME AND TITLE OF SUPERVISOR: MR. KINYUA ALBERT MBAABU – CALL CENTER SECTION AND TRAINING MANAGER NUMBER AND TYPE OF EMPLOYEES SUPERVISED BY YOU NONE PERIOD FROM ... - Mar 11
Customer Service Assistant
Nairobi, Nairobi County, Kenya
... • Maintaining and analyzing call center data to gain valuable insights about agent performance, call performance and customer satisfaction. Customer Care Agent, CCI Kenya, Nairobi NOVEMBER 2 0 2 0 — J ULY 2 0 2 2 • Maintaining a positive, empathetic ... - Feb 15
... • Maintaining and analyzing call center data to gain valuable insights about agent performance, call performance and customer satisfaction. Customer Care Agent, CCI Kenya, Nairobi NOVEMBER 2 0 2 0 — J ULY 2 0 2 2 • Maintaining a positive, empathetic ... - Feb 15
Customer Service Representative
Nairobi, Nairobi County, Kenya
... Matter Expert, (Call Centre International-Nairobi) (June 2022-November 2022) I had the opportunity to work with the Call Centre International in providing customer assistance as team leader to ensure: Ensure achievement of Call Center KPIs Ensure ... - Feb 02
... Matter Expert, (Call Centre International-Nairobi) (June 2022-November 2022) I had the opportunity to work with the Call Centre International in providing customer assistance as team leader to ensure: Ensure achievement of Call Center KPIs Ensure ... - Feb 02
Customer Service Experience
Nairobi, Nairobi County, Kenya
... Customer Service Representative Horizon Contact Center - DSTV Multichoice; June 2018 –December 2020 Duties and Responsibilities Answered numerous calls in a high–volume call center environment, resolved customer complaints, and ensured calls were ... - Jan 20
... Customer Service Representative Horizon Contact Center - DSTV Multichoice; June 2018 –December 2020 Duties and Responsibilities Answered numerous calls in a high–volume call center environment, resolved customer complaints, and ensured calls were ... - Jan 20
Customer Service Project Management
Nairobi, Nairobi County, Kenya
... Customer Service and Support/Call Center-Handling customer complains and queries on a day to day basis. Key achievements: -Increased the branch’s monthly revenue on a regular basis on the called defaulted loans. . EDUCATION Jan 2010- 2012: ... - Jan 11
... Customer Service and Support/Call Center-Handling customer complains and queries on a day to day basis. Key achievements: -Increased the branch’s monthly revenue on a regular basis on the called defaulted loans. . EDUCATION Jan 2010- 2012: ... - Jan 11
Customer Support Sales Coordinator
Nairobi, Nairobi County, Kenya
... • Assisted in developing Call Center SOP, Managed Solution, Customer flow Operations, Service Quality Evaluation and FAQ documentation. Media Sales Consultant Multimedia sales experience with a track record of success specifically in marketing ... - Jan 05
... • Assisted in developing Call Center SOP, Managed Solution, Customer flow Operations, Service Quality Evaluation and FAQ documentation. Media Sales Consultant Multimedia sales experience with a track record of success specifically in marketing ... - Jan 05
Project Management Quality Assurance
Nairobi, Nairobi County, Kenya
... DHANUSH INFOTECH USA, TN Project Location- Nairobi, Kenya Duties and Responsibilities Hire, train and manage Commutation staff responsible for Project call center at the National Treasury & Planning (Ministry of Finance) of the Republic of Kenya. ... - 2023 Dec 28
... DHANUSH INFOTECH USA, TN Project Location- Nairobi, Kenya Duties and Responsibilities Hire, train and manage Commutation staff responsible for Project call center at the National Treasury & Planning (Ministry of Finance) of the Republic of Kenya. ... - 2023 Dec 28
General Manager It Consultant
Nairobi, Nairobi County, Kenya
... Protocol Version 6 - Roll Out in Kenya, Kenya Network Information Center June 2008 — June 2008 Information Risk Management & ... Aga Khan Hospital ( Nurse Call System - Princess Zahra Pavilion) – Nairobi. Location: Kampala Uganda Uganda Revenue ... - 2023 Nov 13
... Protocol Version 6 - Roll Out in Kenya, Kenya Network Information Center June 2008 — June 2008 Information Risk Management & ... Aga Khan Hospital ( Nurse Call System - Princess Zahra Pavilion) – Nairobi. Location: Kampala Uganda Uganda Revenue ... - 2023 Nov 13