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Sun Prairie, WI
... Customer Service Representative (CSR) AC International LLC Madison, Wisconsin 04/00-04/01 Review contract and policies with customers. Inform customers of correct policies and procedures to file warranty claims. Set up claims. Investigate claims. ...
- 2022 Oct 24
Madison, WI
... Experience Maximus CDC Vaccination Project Madison,WI 2021-Current CSR III ●Provide responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses ●Follow policies and standard operating procedures such as ...
- 2022 Aug 17
Madison, WI
... It is a multiyear project that helps in the reduction of 33 CSR applications leading to greater operational efficiencies. Accounts, team members and their commission for that Accounts are displayed for Account entry. Leads come for external party as ...
- 2020 May 17
Fitchburg, WI, 53713
... Medical Transportation Management / CSR 1 / CSCOT Representative 10/2014- 8/2017 ●Process all escalated trips in a timely manner to prevent missed appointments/complaints. ●Handle all incoming calls with professionalism following departmental ...
- 2018 Oct 05
Madison, WI
... The Customer Service Representative (CSR) receives the call and documents it using the web interface. The manager manages the customer service representatives and is able to generate reports on the calls received. Customer Relationship Management ...
- 2015 Jun 17
Madison, WI
... • Process credit card payments Create disputes on credit card payments as necessary Assist with the reversal of credit card payments Assist CSR, branches, and clients with credit card issues Fax or e-mail invoices/ receipts to client, CSR, or branch ...
- 2014 Sep 18
Madison, WI, 53718
... Consult the Sales Reps, Csr's, estimators and design staff on any mail related questions regarding mail piece design, postal regulations, equipment recommendations or production related issues . Assist in the operation and maintenance of mailing ...
- 2010 Oct 18
Lodi, WI, 53555
... Packaging of finished baked goods, light cleaning, and training new employees 6/2002 to SITEL Corportation 11/2004 Madison, Wisconsin CSR / Work Force Administrator In-bound call center -answering phone calls and providing customer service for life ...
- 2010 Aug 26
Madison, WI, 53718
... Security-Internal/External Users- Agents, CSR, CUCC, CRU, TPI, CAM. My role on all the projects were, business analysis data analysis to meet business requirements, setting up test data, design test strategy and the plan to execute the test cases, ...
- 2010 Jul 28
Madison, WI, 53705
... This allows the CSR's to sell products along with helping customers, essentially making them a profit-generating group. Regularly coded bug fixes and enhancements geared toward making the customer service representatives more productive. The ...
- 2010 Mar 09