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Business Analyst Project Management

Columbia, MD
... PSC, IPAC, Validation •Billing, Invoicing & Query • Payment Verification & Customer SP •KPIs (AHT, QA, CSAT) • Zendesk, Avaya, Sprout Social & SF PROFESSIONAL SUMMARYRY Accountant Associate II, PSC/Futrend HHS Rockview, MD July 2021 to Nov. ... - Mar 28

Program Director Information Technology

Bethesda, MD
... plans within a matrix environment, enforce change management policies, manage resource development, and manage project communications between unit leaders and the vendor community (IBM, HP, Cisco, Microsoft, CommVault, Avaya, Verizon, etc.) . ... - Feb 29

Project Management Ts Sci

Centreville, VA, 20121
... Have installed over 120 Avaya/Nortel systems and performed numerous system upgrades. Strong project management and supervisory skills able to oversee activities of large groups of contractors and deliver quality on time. Superior training abilities ... - Feb 27

Project Manager Senior

Reston, VA, 20190
... AVAYA GOVERNMENT SOLUTIONS U.S. DEPARTMENT OF HOMELAND SECURITY SENIOR PROJECT MANAGER WASHINGTON, DC - 2011 -2012 Senior Project Manager for AVAYA Government Solutions supporting the U.S. Department of Homeland Security (DHS). Main job functions ... - Feb 24

Account Executive Software Development

Washington, DC
... ● Competed with Genesys, Amazon, Five 9, InContact, Avaya, etc. ● Create and manage pipeline partnering with product marketing, BDR’s, Sales Engineers, and Vendor Partners. Leveraged various prospecting tools, cold calling, strategic events and ... - Feb 10

Tier 1 Help Desk Specialist

Suitland, MD
... Front line troubleshooting of Avaya desk phones. Able to set up and issue basic and licensed accounts in Zoom and WebEx, monitoring meetings in both Zoom and WebEx. Troubleshoot all issues (i.e. microphone, video and simple user issues. Thorough ... - Jan 31

Customer Service Desktop Support

Woodbridge, VA
... Citrix 5.5 and 6, PowerShell Scripting, VDI,, WSUS, BigFix, HP and Dell servers, Cisco Unity and Call Manager ver 8 to 11, Avaya IP Office Avaya Communication Manager (IP and Digital versions), FreePbx, Juniper, Cisco, Sonicwall and Sonicpoint, VPN, ... - Jan 30

Customer Care Computer Support

Germantown, MD
... Experience with VOIP systems like Avaya, camera systems and legacy applications. Past experience in SQL Server administration and programming, familiar with programming languages including C++, Java, Delphi. Intellectechs Sytstem Adminstator : July ... - Jan 22

Accounts Payable Specialist

Silver Spring, MD
... 12/2009-11/2013 Avaya Government Solutions, Sr. Accounts Payable Specialist. Prepared and processed checks, ACH, and manual checks on a weekly basis. Reconcile AP and Travel GL accounts. File Monthly, Quarterly and Annual state Sales & Use taxes. ... - Jan 12

Support Analyst Technical

Joint Base Anacostia-Bolling, DC, 20032
... ●Utilized the Avaya Or Cisco IP Phone Systems to login for time management, receiving calls on the helpdesk, transferring the calls to different tier groups and for creating incidents or tickets for the helpdesk enterprise environment. ●Implemented ... - Jan 12
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