| Resume alert | Resumes 11 - 20 of 41 |
Network Management
Northfield, OH, 44067
... Managed the complete conversion from traditional PBX telecommunication system to VoIP using Cisco servers and Avaya Directors while staying under budget. Converted a 65 user Customer Service Department from Legacy software to the Cisco IPCC contact ... - 2016 Nov 21
... Managed the complete conversion from traditional PBX telecommunication system to VoIP using Cisco servers and Avaya Directors while staying under budget. Converted a 65 user Customer Service Department from Legacy software to the Cisco IPCC contact ... - 2016 Nov 21
Microsoft Office Technical Support, Active Directory Manipulation
Canal Fulton, OH
... mode to allow the company VPN to be accessed to ordering of memory with Kaseya remote log in and documentation software * setup new users on company wide phone system, changed pass codes, set up voice mail, and set extension addresses (Avaya) Aug. ... - 2016 Sep 20
... mode to allow the company VPN to be accessed to ordering of memory with Kaseya remote log in and documentation software * setup new users on company wide phone system, changed pass codes, set up voice mail, and set extension addresses (Avaya) Aug. ... - 2016 Sep 20
Jack Doyle - Computer Specialist
Bedford, OH, 44146
... - RDP/Manager - Cisco UCS • Familiar with VMware -VMsphear -Virtual Servers • Familiar Server/CTI Enviroments -Cisco -Avaya -Genesys -Server 2003 -Server 2008 R2 -Server 2012 • Microsoft Windows OS -Xp -Vista -Windows 7 -Windows 8 -Windows 10 • ... - 2016 Sep 16
... - RDP/Manager - Cisco UCS • Familiar with VMware -VMsphear -Virtual Servers • Familiar Server/CTI Enviroments -Cisco -Avaya -Genesys -Server 2003 -Server 2008 R2 -Server 2012 • Microsoft Windows OS -Xp -Vista -Windows 7 -Windows 8 -Windows 10 • ... - 2016 Sep 16
Software Developer
Cleveland, OH, 44124
... 2000-2013, Environment: VBA Excel, Excel, Wlognet, HTML, VB6, SharePoint, Script Nortel, Report files (Sap, Data Warehouse, IT support and Engineering Telecom systems, Systems (self-developed), Exchanges (Avaya, TeleSys, TMX100 (Nortel), S12 ... - 2016 Jul 27
... 2000-2013, Environment: VBA Excel, Excel, Wlognet, HTML, VB6, SharePoint, Script Nortel, Report files (Sap, Data Warehouse, IT support and Engineering Telecom systems, Systems (self-developed), Exchanges (Avaya, TeleSys, TMX100 (Nortel), S12 ... - 2016 Jul 27
Customer Service Project Manager
Hudson, OH
... Business Analyst Avaya Government Solutions, Washington, DC 8/2011-3/2013 ●Identified gaps and value streams in order to make recommendations for process and product improvement. ●Served as bankruptcy case opening task lead managing the delegation ... - 2016 Apr 01
... Business Analyst Avaya Government Solutions, Washington, DC 8/2011-3/2013 ●Identified gaps and value streams in order to make recommendations for process and product improvement. ●Served as bankruptcy case opening task lead managing the delegation ... - 2016 Apr 01
Technician High School
Medina, OH, 44256
... 2008 AVAYA Certified through AVAYA VM onsite learning course 2004 AVAYA Certified through AVAYA PBX onsite learning course 2004 Instructor Training Certified and Graduated at the top of the class 1997 NCO Training Became a leader of Marines 1995 - 2016 Mar 25
... 2008 AVAYA Certified through AVAYA VM onsite learning course 2004 AVAYA Certified through AVAYA PBX onsite learning course 2004 Instructor Training Certified and Graduated at the top of the class 1997 NCO Training Became a leader of Marines 1995 - 2016 Mar 25
Help Desk Support
Beachwood, OH
... MS Office Suites, TCPIP, Crystal Reports, Customview, Aspect Report Runner/Writer, Peoplesoft, PC Anywhere, Maestro, Avaya Reports, HP Service Desk, Interwoven, Citrix, Rapid Assist, Active Directory, iManage, Digital Dictation, Adobe Acrobat, ... - 2015 Sep 28
... MS Office Suites, TCPIP, Crystal Reports, Customview, Aspect Report Runner/Writer, Peoplesoft, PC Anywhere, Maestro, Avaya Reports, HP Service Desk, Interwoven, Citrix, Rapid Assist, Active Directory, iManage, Digital Dictation, Adobe Acrobat, ... - 2015 Sep 28
Customer Service Manager
Akron, OH
... Powerhelp) Webcenter, Microsoft SharePoint, Integrated Voice Response Units ( VRU / IVR ), Centre Vu Supervisor for an Avaya G3R Phone Switch & BCMS Viewer for an Avaya G3I Phone Switch, Virtual Hold Technologies (VHT), Nortel Supervisor, Mitel ... - 2015 Mar 17
... Powerhelp) Webcenter, Microsoft SharePoint, Integrated Voice Response Units ( VRU / IVR ), Centre Vu Supervisor for an Avaya G3R Phone Switch & BCMS Viewer for an Avaya G3I Phone Switch, Virtual Hold Technologies (VHT), Nortel Supervisor, Mitel ... - 2015 Mar 17
Management Sales
Aurora, OH
... Design and develop reports for upper management using Oracle Discovery 3 Administrative responsibilities for Linux OS, Oracle DB 9i, Window NT and AVAYA phone systems – patch upgrades, debug, and diagnose issues. Develop in-house Call center ... - 2015 Mar 02
... Design and develop reports for upper management using Oracle Discovery 3 Administrative responsibilities for Linux OS, Oracle DB 9i, Window NT and AVAYA phone systems – patch upgrades, debug, and diagnose issues. Develop in-house Call center ... - 2015 Mar 02
Customer Service Engineer
Massillon, OH
... Knowledge of data handling and Nice MS SQL data structures and stored procedures • Integration experience with enterprise systems (Cisco, Avaya, Nortel) • Work with customers on NICE maintenance and troubleshoot issues, including but not limited to ... - 2015 Jan 01
... Knowledge of data handling and Nice MS SQL data structures and stored procedures • Integration experience with enterprise systems (Cisco, Avaya, Nortel) • Work with customers on NICE maintenance and troubleshoot issues, including but not limited to ... - 2015 Jan 01