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Cuyahoga Falls, OH
... Director, BMC, Cyberark, Active Roles, Network printer support, Microsoft Soft office suite, Goldmine, Telecommunications (Avaya Phone Support) Professional Experience Cincinnati Bell Technology Solutions (contractor for JoAnn Stores) Project of ...
- Apr 16
Cuyahoga Falls, OH
... 2007), Active Directory, Group Policy, Sharepoint, Microsoft & Cisco VPN, Symantec Antivirus, Kaspersky, Commvault Backup, Avaya IP Office,CA Technologies, Cisco Director, LanDesk Management Suite, Genesys, Devices: iPhone, iPad, Android, Services: ...
- 2019 Jan 09
... Managed relationships with vendors including AVAYA, Cisco resellers, as well as AT&T, Verizon and Windstream. Field Services Manager 1996-2003 Information Services Technician 1995-1996 UNITED PARCEL SERVICE OF AMERICA (UPS), Cleveland, Ohio 1976 ...
- 2018 Mar 08
... [Exchange, O365, Lync/Skype for Business], VPN, RSA tokens [hard and soft], SharePoint • Hardware: DataCenters: Cisco and Avaya servers, switches, routers, gateways, drops, polycoms, camera systems, DVRs – Configuration and engineering • Software: ...
- 2017 Aug 28
... (Contractor through Chagrin Consulting Service Inc) Apr 2014- Nov 2016 IT Systems Engineer Desktop support Tier 2 for customers' laptop, desktops, desktop/network printers (Samsung, Dell, HP, Xerox, and Konica) and Avaya telephone equipment/ systems ...
- 2017 Jul 17
... Windows & MAC Operating Systems, iOS, IBM Tivoli Endpoint Manager, Ghost, Altiris Deployment Solution, Microsoft SCCM, Avaya Cisco VoIP phone hardware, McAfee data loss protection/ePolicy orchestrator, Bitlocker, Java runtime environment, Java ...
- 2017 Feb 28
Northfield, OH, 44067
... Managed the complete conversion from traditional PBX telecommunication system to VoIP using Cisco servers and Avaya Directors while staying under budget. Converted a 65 user Customer Service Department from Legacy software to the Cisco IPCC contact ...
- 2016 Nov 21
Canal Fulton, OH
... mode to allow the company VPN to be accessed to ordering of memory with Kaseya remote log in and documentation software * setup new users on company wide phone system, changed pass codes, set up voice mail, and set extension addresses (Avaya) Aug. ...
- 2016 Sep 20
Bedford, OH, 44146
... - RDP/Manager - Cisco UCS • Familiar with VMware -VMsphear -Virtual Servers • Familiar Server/CTI Enviroments -Cisco -Avaya -Genesys -Server 2003 -Server 2008 R2 -Server 2012 • Microsoft Windows OS -Xp -Vista -Windows 7 -Windows 8 -Windows 10 • ...
- 2016 Sep 16
Cleveland, OH, 44124
... 2000-2013, Environment: VBA Excel, Excel, Wlognet, HTML, VB6, SharePoint, Script Nortel, Report files (Sap, Data Warehouse, IT support and Engineering Telecom systems, Systems (self-developed), Exchanges (Avaya, TeleSys, TMX100 (Nortel), S12 ...
- 2016 Jul 27