Team Leader Joined: December 03, 2012
Duties & Responsibilities:
· As Lead Operator
· Manage a team of data capture operators in assigned area; coach and manage staff development
· Perform duties of data capture operator as necessary
· Maintain the defined operating standards as mandated by the company
· Monitor team’s performance and ensure that performance, quality, and daily capture targets are met
· Submit reporting requirements on time
· Manage client and personnel relationship issues
· Handle first level technical assistance and support to team members
· Manage manning requirements of branches within assigned areas during operational hours
· Minimize equipment downtime during operational hours
· Manage running costs in overseeing operators and branches in area of assignment
Job Specifications:
· Bacherlor’s/College Degree in Computer Science/Information technology, Engineering, or equivalent
· Fast and accurate typing skills of at least 45-50 wpm and 95% accuracy rating
· Comfortable with MS Windows platforms and office productivity tools
· Working experience in related field is preferred
· Can work independently and as a team player
· Can manage a team of at least four (4) data capture operators
· Patient, hardworking, meticulous, and quality-conscious
· Willing to travel
For those who are interested, Please send your resume to jhenfilcorp@gmail.com for further evaluation. Kindly indicate the applying position as your subject.