| Job alert | Jobs 1 - 10 of 15 |
Voice Engineer
TEKsystems
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Chicago, IL
... PureCloud is a relatively new technology, only out about 2 years--so the ideal candidate will have a much more in-depth background implementing contact center environments (Genesys, Cisco, Avaya, etc.). The position can sit 100% remote, however will ... - Apr 05
Manager Workforce Management
Paylocity
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Schaumburg, IL, 60173
... s degree in business, management, or similar field or equivalent work experience required 5+ years of contact center workforce management, including forecasting and scheduling solutions like Verint, NICE, Genesys, Avaya or a similar platform. ... - Apr 18
Workforce Management Analyst
Paylocity
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Schaumburg, IL, 60173
... Experience with standard WFM tools such as Verinit, IEX, Avaya etc. Understanding of contact center operations with multiple sites and time zones. Analytical skills involving, ability to look at ACD/WFM tool data and make decisions around staffing ... - Apr 18
IT Service Desk Technician On-site / Contract to Hire )
Enterprise Integration
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Northbrook, IL
... or equivalent work experience Level 2: 2-4 years or equivalent work experience Level 3: 5+ years or equivalent work experience Phone systems support (Cisco/Avaya) Other: Candidate must be a good “organizational fit" with the rest of the EI team. ... - Apr 18
Vendor Manager, Quality Assurance
Request Technology, LLC
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Chicago, IL
... Technologies Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) ... - Apr 13
Senior Manager Application Development
Cvshealth
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Buffalo Grove, IL
... Responsibilities Architecting, designing, building, and supporting complex contact center applications that integrate with the different contact center solutions within CVS including, Cisco, Avaya, Five9, Verint, Nice IEX. Leading and growing a team ... - Apr 10
QA Manager Infrastructure / Applications / Vendors
Request Technology, LLC
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Chicago, IL
... Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise ... - Apr 18
IT Helpdesk Analyst
Greater Family Health
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Schaumburg, IL, 60195
... Relevant technical certifications strongly desired (e.g., A+, Network+, Security+, ITIL, Avaya/VoIP system certifications, Microsoft certifications including MS cloud). Experience should include technical setup and troubleshooting tasks in most of ... - Apr 02
IT Director
Ardmore Roderick
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Chicago, IL, 60607
... Lead the transition from the current Avaya office telephone system to Microsoft Teams for enhanced communication and collaboration. Stay abreast of emerging technologies and industry trends to drive innovation and ensure the company's IT ... - Apr 14
Recovery Support Specialist
The Independence Center
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Waukegan, IL, 60085
... Ability to complete work-related activities utilizing technological tools provided (e.g., Buildium, PowerPoint, Excel, Word, CIS, QuickBooks, Teams, Zoom, RPM, Outlook, Access, Paylocity, Inspections, Scanner, Avaya Phone, Cell phone/ App, Calendly, ... - Apr 16