Operations Supervisor

Operations Supervisor - Smith County, Mississippi

EMS Service line: 911

FTE: Full Time

Shift(s) availability: 24/48

Summary:

Position is responsible for the daily supervision of the EMS field operations in the absence of senior management. Assures adequate zone coverage, compliance, and serves as AmeriPro's liaison with outside responding agencies and personnel. Employees hired into this position are subject to a six month introductory probationary period.

Certification/Licensure Requirements: Mississippi

Minimum of 2 years of experience in the EMS field preferred.

Certified Paramedic, ACLS, and BLS. Preferred certifications in bPPC/PALS, PHTLS/BTLS

Current National Registry certification

Valid state specific Drivers' license.

FEMA IS certs: (IS-100; IS-200; IS-700; IS-800) About AmeriPro Health:

AmeriPro Health is committed to exceeding expectations by delivering exceptional patient outcomes, optimizing care efficiency, and providing unmatched access to the highest quality healthcare. Join our team and contribute your skills and dedication to our mission of delivering outstanding care to those who need it most.

Critical Care

Advanced Life Support

Basic Life Support

Medical transportation

And much more Value based services & equipment:

Paramedic Advanced Life Support Ambulances

New Quick Response Units

State-of-the-art equipment

Zoll® X Series cardiac monitors

Zoll EMV+® ventilators

Sapphire transport infusion pump

LUCAS devices on 911 units Compensation and Benefits:

Benefits for Full-time positions include:

Competitive compensation (above market rates)

Paid Time Off

Benefits package: (Medical; Dental; Vision; short-term disability; Life, Accident and Cancer insurance policies, and more)

401(k) retirement plan with a company match

Paid uniforms

Tuition reimbursement

Employee Referral Bonuses

Opportunities for overtime

Professional development & opportunities for advancement

Flexible scheduling options

Employee assistance programs (EAP)

We foster a positive work environment Essential Duties and Responsibilities:

Supervises day-to-day field operation employees in the absence of senior management.

Ensures field employees have the required equipment to perform the essential functions of their assigned duties.

Serves as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, Communication.)

Prepares appropriate involving mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents that may occur.

Responsible for maintaining daily schedule and discrepancies.

Maintains appropriate training records, maintenance records, and any required state specific records.

Responsible for ensuring all units have adequate supplies as well as ensuring all supplies are ordered.

Ensures assigned employees consistently adhere to policies, procedures, guidelines, directives and standards.

Ensures that Patient Care Protocols are adhered to.

Assist the Director in evaluating the performance of employees assigned to him/her, maintain attendance records, and ensure employees maintain required certifications.

Supervisors and monitors the overall deployment and efficiency of the established system.

Shall perform the duties outlined in the Paramedic Job Description as required.

Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.

Shall respond to the scene of calls with crews and shall assume transport sector officer and coordinate ambulance transport in the event of a Mass Casualty Incident

Will first respond on calls that they are the closest resource, will also have mandatory response needs based on acuity of call, i.e., DOA, Multi System Trauma, Life Threatening Emergencies, etc. Minimum Operations Supervisor Qualifications:

High School Diploma or GED

Minimum of 2 years of experience in the EMS field preferred.

Certified Paramedic, ACLS, and BLS. Preferred certifications in bPPC/PALS, PHTLS/BTLS

Valid state specific Drivers' license

Excellent organizational and leadership skills.

Effective written and verbal skills, including proper spelling and grammar.

Basic computer literacy, including MS Word and Excel.

FEMA IS certs: (IS-100; IS-200; IS-700; IS-800) Knowledge, Skills and Ability:

Knowledge of methods and techniques for providing on-site emergency medical services.

Knowledge of company medical director approved protocols and standing orders.

Ability to read and interpret local maps.

Demonstrated skills in the successful completion of multiple, simultaneous and rapidly emergent tasks.

Demonstrated ability to read and understand medical terminology.

Demonstrated ability to write reports, and correspondence.

Demonstrated ability to effectively present information and respond to questions regarding patient care, operations and other customer service issues.

Demonstrated ability to utilize personal computer systems including PCR reporting, email and MDT applications.

Demonstrated ability to represent AmeriPro EMS and other team members as an EMS professional.

Demonstrated ability to utilize a ventilator in a clinical environment.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, climb, stand, or balance. The employee must frequently lift and/or move up to 180 pounds and occasionally lift and/or move up to 300 pounds with assistance from others. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Environment:

Due to the nature of EMS Care working conditions, employees may be exposed to inclement weather, potentially hazardous conditions, psychological stressors, diseases and other illnesses. Frequent interruptions, work pressure, difficult personalities and irregularities in the work schedule are expected. Employee is subject to continually changing deadlines, while performing the duties of this job. The employee will be occasionally required to attend meetings, some of which may take place outside of regular working hours. The employee will occasionally go for periods of time without sleep, food, or breaks as determined by call load.

AmeriPro Health goes above and beyond for better patient and healthcare outcomes, more efficient care, and unprecedented access to the highest quality care. Join us today and make a difference as a Paramedic at AmeriPro. Your dedication and expertise will be invaluable in our mission to provide exceptional care to those in need.

AmeriPro Health is an Equal Opportunity Employer.

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