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Senior Medicare Agent

Company:
Senior Benefits Agency.Inc
Location:
Concord, NH
Posted:
December 03, 2025
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Description:

Now Hiring: Medicare Call Center Agent – Join Our Growing Team!

Full-Time Customer Service / Insurance

Are you passionate about helping others navigate their healthcare options? Do you have a talent for clear communication and a drive to make a real difference in people’s lives? If so, we want to meet you!

We're looking for motivated Medicare Call Center Agents to join our high-energy team! In this role, you’ll be the first point of contact for individuals looking to understand and enroll in Medicare plans. No cold calling – just meaningful conversations that help clients make informed decisions about their healthcare.

What You'll Do:

Answer inbound calls and assist clients with Medicare plan options

Educate and guide individuals through enrollment and plan benefits

Maintain accurate records and follow compliance guidelines

Provide top-notch customer service with empathy and clarity

What We're Looking For:

Excellent verbal communication and active listening skills

Previous call center or customer service experience preferred

Knowledge of Medicare (or willingness to learn quickly)

Strong attention to detail and time management

Ability to work independently and in a team environment

Perks of the Job:

Competitive base pay + performance bonuses

Paid training and licensing

Opportunities for career growth and advancement

Supportive, inclusive team culture

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