Concierge

Description

Job Summary:

As a concierge, you will be the first point of contact for residents, families, and guests. You will provide exceptional customer service, assist with inquiries, and support the overall hospitality experience within the community.

Key Responsibilities:

Greet and assist residents, families, and visitors

Answer phones and direct calls appropriately

Provide information and support for resident services

Maintain a welcoming and organized front desk area

Assist with administrative tasks as needed Required Qualifications:

High school diploma or equivalent

Prior customer service or hospitality experience preferred

Strong communication and interpersonal skills

Ability to multitask and remain calm under pressure Benefits Offered (for Part-Time Employees):

Paid Time Off (PTO) and Holidays

Flexible Schedule

On-the-job training

Employee Assistance Program (EAP)

Free Parking

Other Compensation Programs:

• Employee Referral Bonus

• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living are equal opportunity employers.

We comply with all applicable federal, state, and local laws. We ceWe celebrate diversity and are committed to creating an inclusive environment for all employees.