Billing Supervisor

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

Benefits include: Competitive compensation & benefits Medical, dental, vision Company-paid life insurance Flexible spending accounts 403(b) retirement plan

Why VCC?

• Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities

This is a hybrid (onsite/remote) role!

Shared responsibility for the day-to-day supervision and oversight of Billing Department and designated staff

Primary duty consists of hiring, promoting, training, evaluating and/or directing the work of designated staff

Oversee daily workload for billing staff & ensure that established standards are followed with respect to productivity and accountability

Work with manager to interview candidates for hire, monitor job performance of billing staff, counsel employees as needed and handle disciplinary action as necessary following approval

Coordinate & deliver training to billing staff in daily operations for appropriate third party billing and follow up activity

Assist in writing/establishing operating procedures to meet billing regulations/compliance and follow up enhancement

Work with manager to monitor payment/denial activity for correct reimbursement by payor, inform manager of potential reimbursement issues and all updates/changes of billing regulations/guidelines.

Inform manager of all problems /issues related to billing operations and staffing

Responsible for ensuring that operations and billing work hand in hand

Reconcile claims with AR

Proactively identify simplification / automation opportunities

Ensure that all claims are submitted correctly and timely to avoid billing deadlines and timely follow up is performed to prevent aging of account activity

Maintain Accounts Receivable for your own health plan-payer assignments.

Qualifications

Minimum

High School graduate or equivalent

Minimum five (5) years medical billing experience

Minimum two (2) years in a supervisory role

Medical coding experience

Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes

Desired Payor Knowledge: Medicare, Medi-Cal, Presumptive Eligibility, Tricare and Managed Care Payers

Preferred

Two years experience in a FQHC environment

Required Skills/Knowledge/Abilities

Ability and willingness to work flexible schedule and hours

Must be able to travel overnight

Familiarity with billing fee-for-service payers including Medicare and HMO programs

Knowledge of payer credit and collection policies

Knowledge of patient accounting operations, third party policies, and industry standards

Knowledge of billing software applications

Strong knowledge of insurance billing in a medical/clinical setting

Excellent interpersonal and both written and verbal communication skills with strong ability to create a comfortable, supportive learning environment

Ability to effectively present information, and communicate initiatives, results and analyses to multiple levels of management

Supervisory skills including the ability to counsel others and ensure adequate coverage for duties assigned to staff

Intermediate to advanced knowledge of practice management systems (NextGen preferred)

Demonstrated ability to exercise good judgment and problem solve under pressure of deadlines and resource constraints

Strong analytical and problem solving skills

Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff

Ability to interface with all levels of personnel in a professional manner

Ability to work with people of all social and ethnic backgrounds and within the constraints of government funded programs

Ability to perform work that is technically oriented

Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail, communication systems and internet search capabilities

Familiar with operation of telephone, fax and copier equipment

Pay Rate

$68,000 - $74,000 DOE