Director of Housekeeping

About the role

PBS Facility Service is seeking an experienced andresults-driven Director of Housekeeping to oversee and manage all housekeepingoperations within a nursing home setting. This role ensures the cleanliness,safety, and overall quality of the facility, directly contributing to thewell-being of residents, staff, and visitors. The Director of Housekeeping willlead the housekeeping team, maintain compliance with infection-controlstandards, manage departmental budgets, and uphold PBS Facility Service'scommitment to excellence in healthcare facility management.

What you will do

Leadership and Supervision

• Supervise all housekeeping staff to ensurecleanliness and safety across multiple sites.

• Participate in the recruitment, hiring,training, evaluation, and discipline of housekeeping personnel.

• Develop work schedules, assign tasks to staff,and monitor performance to meet facility standards.

• Provide individual guidance and motivation toemployees to foster a culture of excellence and accountability.

Site Assessment and Setup

• Assess the housekeeping needs of multiplelocations to ensure consistent and high-quality standards.

• Plan and implement housekeeping operations atnew sites, including staffing, equipment, and supply requirements.

• Establish protocols and processes to achieveoperational excellence at all managed sites.

Operations Management

• Conduct regular inspections of resident rooms,common areas, and facility grounds to ensure cleanliness and compliance withinfection-control procedures.

• Plan, coordinate, and oversee housekeepingprojects and special cleaning assignments.

• Assign equipment to staff and monitor its use,ensuring that all equipment is clean and in working condition at all times.

• Assist housekeeping staff with tasks whennecessary to meet operational demands.

• Oversee systems and infrastructure supporting laundry services,ensuring they meet operational needs.

• Maintain laundry equipment and ensure proper environmentalconditions for safe and effective operations.

• Monitor laundry services to ensure compliance with infectioncontrol standards and health regulations.

Safety and Compliance

• Maintain high standards of cleanliness andsafety throughout the facility in compliance with infection-controlregulations.

• Ensure that all cleaning processes align withestablished health and safety protocols.

• Respond to resident and visitor complaintspromptly, addressing any housekeeping-related concerns effectively.

• Administrative Duties

• Order and maintain inventory of cleaningsupplies and equipment.

• Develop and manage the departmental budget,monitor expenses, and identify cost-saving opportunities.

• Process work orders, approve employeetimesheets, and generate departmental reports.

Collaboration and Communication

• Report items in need of repair or maintenance toappropriate personnel and ensure timely resolutions.

• Attend and participate in departmental meetings,training sessions, and professional development courses.

• Communicate effectively with residents,families, and staff to foster a positive environment.

What it takes to be successful

• High school diploma or equivalent required;further education in hospitality or management is a plus.

• Proven leadership experience in housekeeping andenvironmental management, in a healthcare or long-term care setting.

• Ability to oversee and manage housekeepingoperations across multiple sites.

• Expertise in assessing and setting uphousekeeping operations at new facilities.

• Strong work ethic, drive for quality andcustomer service, and problem-solving skills.

• Excellent written and oral communication skills,with the ability to handle complaints and resolve conflicts.

• Strong administrative and organizational skills,with the ability to prioritize and manage multiple responsibilities.

• Ability to function effectively under stressfulconditions and maintain composure.