Health Care Surveyor and Team Lead

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Department of Health and Human Services (DHHS)

Health Services Consultant II

Opening Date: November 21, 2025

Closing Date: December 8, 2025

Job Class Code: 4385

Grade: 24

Salary: $60,299.20 - $82,576.00

Position Number: 02031-0991

Location: Portland

Core Responsibilities:

As a lead surveyor within the Medical Facilities Unit of DLC, you will be part of a team of professionals responsible for ensuring hospitals, nursing homes, home health agencies, hospices, ambulatory surgical centers, dialysis centers, intermediate care facilities for individuals with intellectual disabilities ("ICF/IIDs"), portable x-ray providers, outpatient therapy providers, and rural health centers are taking the very best care of their patients by complying with all relevant state and federal regulations.

You will be the lead surveyor determining if an entity meets federal and State requirements. These surveys include but are not limited to: initial certification or licensure; recertification or re-licensure; and revisits. You will also investigate complaints of allegations of patient neglect, abuse, and misappropriation (amongst other complaints) within these facilities.

You will be the one to lead the survey/investigation team. This includes ensuring required survey processes are followed, ensuring survey team members' notes are completed and attached in the federal database, reviewing other team members' work, and ensuring the statement of deficiencies ("SOD") written by the survey team follows the Centers for Medicare and Medicaid Services' ("CMS") Principles of Documentation. You will also review facilities' plans of correction and, in conjunction with management, determine if those plans will resolve the issues noted in in the SOD. You will also provide technical assistance to providers, to help them understand federal and state regulations. While you will not have administrative supervisory duties (you will not do annual performance reviews of your team members, or give approval for time off), you will provide feedback to management on your team members' performance in the field.

You will also:

• Conduct pre-survey document reviews of all pertinent facility history

• Assign survey tasks to team members

• Conduct the entrance and exit conferences with facility leadership and your team

• Participate in training, including mandatory training required by CMS; and

• Other related duties, as assigned.

Statewide travel is required, and some assignments require overnights, which are reimbursed by the State.

Minimum Qualifications:

Registered Nurse and a four (4) years of progressively responsible experience in the field of nursing and/or in the delivery of health care services.

Licensing Requirements: (This must be met by all employees prior to attaining permanent status in this class)

Licensed as a Registered Professional Nurse in the State of Maine as issued by the State Board of Nursing.

Preferred candidates will alsohave:

o Knowledge of federal and State regulatory requirements for the types of healthcare facilities listed above

o Experience working in one or more of the types of healthcare facilities listed above

o Demonstrated critical thinking skills

o Knowledge of CMS's Principles of Documentation

o Knowledge of State human resource practices and policies

o Ability to lead a team of people with diverse skills, knowledge, and backgrounds

o Ability to build and lead teams; and

o Demonstrated excellent verbal and written communication skills.

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The mission of the Division of Licensing and Certification is to ensure Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Application Information:

For questions about this position, please contact Celine Donohue,

To apply, please upload a resume and cover letter with your application. In your cover letter, you must provide the following information:

1) Explain what experience, if any, you have had doing the elements under "Job Description," above, and

2) Explain what you have, if any, of the attributes listed above under "Preferred candidates will also have".

** Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State.

Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).

Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.