Security Officer
This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. Provides security services to ensure a safe environment for staff and visitors.
Responsibilities
(35%) Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol
(30%) Responds to all calls received from the public, hospital staff, and the security dispatcher
(15%) Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch
(10%) Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse)
(10%) Responds to hospital emergency overhead pages as determined by security dispatch
Other duties and responsibilities:
Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel
Answers all calls for assistance, received on the security emergency phone line or facilities help line
Creates a maintenance work order for all calls received on the facilities help line
Enters information from maintenance job logs and work orders into the TMS application
Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required
Assists with helicopter flight operations Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor
Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property
Enforces parking policy, as directed
Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager Responds to all panic alarms located throughout the facility
Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit permit
Writes reports as required by policies
Follows all departmental and medical center policies and procedures
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows
An employee may be required to participate in further learning opportunities offered by MyMichigan Health
Certifications and Licensures
Credential: BLS: Basic Life Support
Equivalent Experience: Within 3 months of hire or transfer
Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt
Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)
Credential: DMVCHECK: DMV Record Check
Credential: CPL: Concealed Pistol License
Required Education
Education: High School Diploma
Other Information
EXPERIENCE, TRAINING AND SKILLS: Interpersonal skills needed to communicate successfully with individuals and groups
Ability to interact with people at all levels to communicate information in a clear and understandable manner
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description
Overall vision and hearing is necessary with or without assisted device(s)
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls