IT Field Service Technician - Houston

At Amegy Bank, everyone counts. Your contributions are valued, and everyone has the opportunity to grow in their career. We're committed to doing the very best for our customers, our communities and our employees.

Amegy Bank, is a division of Zions Bancorporation, are looking for an experienced IT Field Service Technician to support our branch locations across the Houston area. Learn more about our enterprise technology group and how we're shaping the future of banking. At Zions, our difference is our people, so we're dedicated to helping you grow in your career.

The Field Service Technician duties will include:

Supporting the Information Technology Department with installing, administering and maintaining the infrastructure of desktops, laptops and other hardware.

Installation, setup, and maintenance of workstations to include workstation hardware components, base operating systems, networking, software environments.

Assisting with troubleshooting workstation, application and environmental problems.

Supporting server systems from an operating system and shared services perspective.

Assisting systems administrative team members in providing overall environment support.

Making recommendations on areas of improvement.

Provide quality analysis and subject matter expertise

Assisting internal resources to provide the best possible administrative support.

Contributing to team efforts by accomplishing related results in corporative and supportive manner. Technical Experience and Qualifications:

Requires High School diploma or equivalent and at least 1+ years' experience with computers, networks, computer software and hardware in a field services, or related IT support role.

This position will require travel throughout Texas. Candidates must show proof of a valid and acceptable driving record. Travel will be necessary to service our remote branches in and outside of Houston with personal vehicle.

Proficient knowledge of application software, networks, PCs LANs, and terminals.

Enterprise networking, hardware, and server experience highly preferred

N+ certification is a plus, not required

Leadership, QA, or related experience within the field

Ability to troubleshoot problems and make appropriate corrections and/or recommendations.

Must be able to meet deadlines and work with customers on a daily basis

Broad application of principles, theories, and concepts in applicable discipline

Some overtime may be necessary on an "as needed" basis A combination of education and experience may meet job requirements.

Location: This position is five days per week in the office based out of the Amegy Bank Tower, 1801 Main Street, Houston, Texas 77002.

Benefits:

Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance, Paid Parental Leave and Adoption AssistanceHealth Savings (HSA), Flexible Spending (FSA) and dependent care accounts

Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays

401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

Mental health benefits including coaching and therapy sessions

Tuition Reimbursement for qualifying employees

Employee Ambassador preferred banking products