Regional Manager (Jackson, MS)

The Regional Manager is responsible for leading and directing all operational activities within an assigned region, varying within construction and or locates services. This role ensures consistent achievement of safety, quality, and financial objectives by driving performance through effective leadership, operational discipline, and strategic alignment with corporate goals. The Regional Manager serves as a key liaison between field operations, senior leadership, and clients, fostering collaboration and accountability to deliver exceptional service and sustainable growth.

Responsibilities

Formulate and implement regional business strategies, plans and budgets for construction services to achieve key business metrics.

Oversee operational aspects within the region for aerial, underground or locates construction to ensure timely completion of work within the budget profitability.

Build and maintain relationships with key clients and partners in the telecom and power industries to achieve profitable growth.

Provide guidance and coaching to the team of Operations Managers to enable proactive solutions to the business problems.

Plan, organize and provide training and certification of the team to ensure compliance with company policies, safety standards, and applicable regulations in the construction business.

Identify and pursue new business opportunities within the region, collaborate with the leaders on business development initiatives to expand and grow the business in the region.

Prepare and present reports, dashboards to the senior management to enable timely intervention and decisions to improve the business performance in the region.

Coordinate with management and Team Leaders on resource allocation, scheduling, and operational priorities to maximize efficiency and service quality.

Support ongoing training, audits, and process improvements to reinforce best practices and continuous improvement in safety and operational performance.

Provide technical guidance and situational problem-solving support to Team Leaders and field technicians during complex activities. Key Measures / Key Performance Indicators:

Regional revenue and profit growth

Market share within the region

Customer acquisition and retention rates

Operational efficiency metrics

Successful implementation of corporate initiatives

Safety compliance and incident rates

Time to bill and invoicing efficiency

Client satisfaction

Employee satisfaction and retention Manages multiple profit centers, which may encompass several offices.

Develops and implements strategies meant to assist the region in meeting its critical goals and supporting overall business objectives in the most efficient manner possible.

Identifies and supports the implementation of new lines of business to continue growing the local market share within the region.

Serves as the main point of contact between locations within the assigned region and corporate leadership.

Tracks regional performance and provides reports to management.

Evaluates new business opportunities and recommends services to Senior Management.

Establishes and implements goals within guidelines set by Senior Management.

Acts as a liaison between the client and local team members regarding changes or problems.

Requirements

Education: Bachelor's degree in construction management or related field preferred

Experience:

Minimum 10 years of experience in construction, including at least 3 years of managerial experience within the telecom or broadband industry.

Exposure:

Proven track record of driving business growth and managing P&L in construction industry

Strong understanding of telecom, broadband, and power industry dynamics

Experience in aerial, underground or locates construction methodologies

Factors critical to success at ITG Communications for this position:

Stakeholder management, relationship building and networking with major telecom and power companies

People leadership with ability to inspire and lead large, diverse teams across multiple states

Commitment to safety, quality, and continuous improvement in all operations Physical Requirements:

Ability to stand, walk, sit

Ability to use hands to handle or feet

Ability to reach with hands and arms

Ability to climb and balance

Ability to stoop, kneel, crouch, bend and crawl

Ability to lift up to 75 lbs

Ability to maintain all safety expectations

Ability to drive covered vehicle

Additional Comments

ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.