Network Telecom Technician
Description:
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Job Title: Network Telecom Technician
Location: Brewer, ME
Mode : Contract (6+ Months) (Day 1 Onsite)
Primary Responsibilities & Competencies
Assists with the support of IP Phones, Voicemail and other telephony equipment on the network (C isco UC phones, Analog devices, video
endpoints).
Effectively responds to end user requests (in person, by telephone, via email or remote control) for routine provisioning changes in C isco C all
Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc.).
Maintains network and IP phone equipment inventory and asset configuration documentation.
Processes RMAs for failed network and IP phone equipment.
Provides end user training on use of IP phone services as needed (phone features, voicemail, chat).
Monitors and troubleshoots connectivity to printers and computers.
Escorts external IT vendors performing physical work in the environment.
Assists Network Administrators with planned maintenance of C isco Network and C all Manager environment.
Participates in On C all Rotation 24/7.
Education :-
High school diploma, General Equivalency Diploma (GED) or higher required. Associate's degree in C omputer Information Systems or related
field preferred.
Work Experience:-
A minimum of 2 years' relevant experience required. Experience supporting networks in a 24/7 environment preferred. C isco VoIP support
experience preferred.
For more information and other jobs available please contact our recruitment team at . To view all the jobs available in the USA and Asia please visit our website at