Sales Associate

Description

Performs Caf?/Gift Shop operations, including opening and closing procedures, accurate cash register functions, cash management applications, product knowledge, identification of pricing discrepancies, replenishment awareness, placement, and food/beverage service.

Responsibilities

This is not an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any job, with related instruction given by their supervisor, subject to reasonable accommodation.

Performs food service operations, which includes preparation of specialty coffees and teas, handling food, dishes, equipment, and supplies in a safe and sanitary manner. Stocks food items, condiments, serving utensils, containers, dishes, silver and other appropriate items. Heats food, arranges and cleans food service area. Responsible for accurately recording temperatures of food and equipment. (40%)

Performs sales operations, which includes stocking and merchandising retail items and assisting customers in the selection of products. Helps customers navigate the online merchandise order application. (25%)

Receives all payment options; returns accurate change to customers as required. Prepares night closures and deposit of register as overseen by management. (5%)

Obtains necessary supplies and merchandise from the storeroom and refrigerators. (10%)

As requested by the manager, receives and prices merchandise and aids in preparation of annual physical inventory. Performs the opening of the shop and distributes monies into registers for daily operations. (10%)

Checks daily staffing schedule for changes in work assignments. (5%)

Qualifications

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION

CERTIFICATIONS, LICENSES, REGISTRATIONS

Minimum:

California Food Handlers Card

TECHNICAL REQUIREMENTS

Minimum:

Basic computer skills and the ability to navigate the Internet

Preferred:

POS (point of sales) experience/knowledge

KNOWLEDGE, SKILLS, and ABILITIES

All knowledge, skills, and abilities listed indicate the minimum level deemed necessary to perform this job proficiently.

Requires customer service skills and mindset

Able to communicate with customers in a pleasant and effective manner

Knowledge of Cash Register and charge card operations preferred.