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Web Director, Rakuten Travel - Marketing Department, Travel & Mobility

Company:
Rakuten
Location:
Tokyo, Tokyo Prefecture, Japan
Posted:
November 28, 2025
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Description:

Business OverviewRakuten Travel is the core service of Rakuten Group, providing a wide range of travel experiences to travelers in Japan and around the world.

The service has grown to become the number one online travel company in Japan, and continues to grow as it provides more travel experiences to travelers around the world.At the Commerce & Marketing Company, we operate services with industry-leading market shares, including the internet shopping mall 'Rakuten Ichiba,' online travel booking site (OTA) 'Rakuten Travel,' and Japan's largest golf course reservation site 'Rakuten GORA,' among other e-commerce services.Department OverviewRakuten Travel, Japan's largest online travel agency, aims to enrich people's lives through travel.

To this end, the mission of the Marketing Department is to communicate the value of Rakuten Travel's services to domestic and international travelers through the most appropriate means of marketing approach and to increase the number of Rakuten Travel fans.

Our goal is to turn Japanese travelers as well as travelers from all over the world into Rakuten Travel fans.Position: Why We HireHaving grown to become the No.

1 service in Japan in terms of number of users, Rakuten Travel's next goal is to gain the support of even more users and become a standard service for travel.

We are planning to increase the number of employees to strengthen our organization for further business expansion.Position DetailsIn this position, you will be responsible for analyzing and understanding the needs of Rakuten Travel users and directing projects and plans to maximize results.Progress and content design of special features and campaign pagesDesign and coding instructions, and quality control of eliverablesUpdating existing pagesSite analysis and reportingCoordination with sales, marketing, and other departmentsPromote overall production projects, including new measures, improvements, and operationsCreative direction with UX/UI designersSpecific design and specification development for A/B testing and separation of functionsQA and release workFile management and operation using GitSolving operational issues and structuring the systemMandatory Qualifications:Experience in web direction (2+ years)Desired Qualifications:Experience in design (Figma/Photoshop/Illustrator)Coding (HTML/CSS/JS) experienceLogical thinking, problem solving and communication skillsExperience with Git file managementExperience leading projects and managing teamsExperience in business operation improvementOther Information:Additional information on LocationRakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, TokyoAdditional information on English QualificationTOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.

Proof of qualifications will be required by the time of the job offer.

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.Rakuten Group, Inc.

Homepage Link - Benefits: - Recruitment Information: * Employment type is detailed - Rakuten Culture: #director #projectmanager #commerce #RakutenTravelIn Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future.

It’s an understanding that, with the right mind-set, we can make the future better by what we do today.

So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone.

Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world.If you have any trouble logging in, please contact us here Rakuten Group, Inc.: *Please read the Application Requirements(EN) / 募集要項(JP) before applying.Our Diversity & Inclusion Policy and Application DocumentsRakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status.

Diversity is one of Rakuten's core strategies and a driving force for innovation.

Because of this, you are not required to submit any of the following information in order to apply for our job positions.GenderAgePhotoNationality*Information not related to business, such as ideological beliefs, family structure, etc.* For legal compliance, we may ask you about your work eligibility.

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