S&OP COORDINATOR

Team Overview

At Prysmian Group, the global leader in the manufacturing of electrical cables and systems, our Supply Chain team plays a critical role in ensuring operational excellence and customer satisfaction. The Sales & Operations Planning (S&OP) function is at the heart of aligning demand and supply, driving efficiency, and supporting strategic decision-making. Based at our Costa Rica site, this leadership position will manage a small team and collaborate closely with cross-functional stakeholders to deliver accurate forecasts, optimize inventory, and ensure seamless production planning.

Job Title

Planning & S&OP Coordinator

Reports to

Supply Chain Manager

Role Purpose

Lead the end-to-end Sales & Operations Planning (S&OP) process for the Costa Rica manufacturing site, ensuring strategic alignment between demand, production capacity, inventory targets, and financial goals. Build and develop a high-performing planning team, drive continuous improvement, and deliver best-in-class forecast accuracy, customer service levels, and operational efficiency.

Key Responsibilities

Design, lead, and execute the monthly S&OP/IBP cycle, achieving consensus across Sales, Operations, Finance, Procurement, and Logistics.

Facilitate executive S&OP and pre-S&OP meetings, driving data-driven decisions and resolving trade-offs.

Coach, mentor, and develop the planning team (Demand Planners, Supply Planners, Master Data Analysts), defining individual objectives, development plans, and succession planning.

Ensure best-in-class demand planning through statistical forecasting, commercial input validation, and continuous improvement of forecast accuracy metrics (Bias, MAPE, WAPE).

Own and improve key performance indicators: Forecast Accuracy, OTIF/OTD, Inventory Turns, SLA, Excess & Obsolete inventory, and working capital.

Proactively identify supply chain risks and opportunities (demand volatility, capacity constraints, material shortages) and lead mitigation/action plans.

Drive digital transformation and continuous improvement initiatives in planning processes (advanced planning systems, Demand Sensing, scenario planning, etc.).

Partner closely with Procurement, Manufacturing, Logistics, and Finance to optimize material availability, resource utilization, and total cost.

Prepare and deliver monthly/quarterly executive performance reviews and recommendations to local and regional leadership.

Champion a culture of accountability, ownership, collaboration, and operational excellence across the site.

Qualifications & Experience

Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or related field. Master’s degree or MBA is a strong plus.

Minimum 5 years of progressive experience in Demand Planning, Supply Planning, or S&OP/IBP within manufacturing environments.

At least 2-3 years in a people leadership role managing planning teams.

Proven track record in implementing or maturing S&OP processes.

Technical Skills

Advanced user of planning tools and ERP systems (SAP, APO, – highly desirable).

Expert-level Excel (Power Pivot, Power Query) and experience with BI tools (Power BI, Qlik).

Strong command of statistical forecasting models, demand sensing techniques, and inventory optimization parameters.

Solid knowledge of Lean Manufacturing, Theory of Constraints (TOC), and continuous improvement methodologies.

Leadership & Soft Skills

Inspirational leader with demonstrated ability to develop talent and build high-performing teams.

Exceptional communication, facilitation, and stakeholder management skills – able to influence senior leaders and cross-functional teams.

Strategic mindset combined with strong analytical rigor and attention to detail.

Proven resilience under pressure and ability to manage ambiguity and multiple priorities.

Change agent with a continuous improvement and growth mindset.

High emotional intelligence, coaching skills, and collaborative approach.

Languages

Fluent professional English (written and spoken) – mandatory for regional and corporate interaction.

Native or bilingual Spanish.

What We Offer

Opportunity to lead a business-critical function in a growing manufacturing site.

High regional visibility and involvement in strategic supply chain transformation projects.

Challenging, dynamic environment that fosters professional growth and tangible business impact.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

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