Inside Sales Assistant & Office Support

Job Description

We’re building our U.S. operations from the ground up—and you’ll be at the center of it.

As an Inside Sales Assistant & Office Support, you’ll help manage RFQs, CRM routing, and quote accuracy, while assisting with real estate due diligence and day-to-day office operations.

Key Responsibilities

Approximately 60% Inside Sales Support (RFQs, quotes, CRM/ERP) Approximately 40% Office & Admin Support

Manage RFQs and quote packages (target: 48-hour turnaround).

Maintain CRM and pipeline data accuracy; support order documentation.

Enter RFQs into the CRM within 24 hours and prepare basic quote templates for the Inside Sales/Engineering team.

Enter sales orders into the ERP and maintain accurate customer and inventory data.

Organize spec sheets, POs, drawings, and inspection reports in digital folders.

Coordinate with freight carriers and obtain shipping quotes for LTL/FTL, flatbed, and heavy-haul shipments.

Provide shipment tracking and ETA updates to customers and sales reps.

Support office administration, including document preparation, meeting coordination, and basic AP/AR support.

Assist with budget tracking, DocuSign workflows, and vendor onboarding.

Support Columbus factory due diligence and administrative coordination.

Qualification – Primary

2+ years’ experience in Inside Sales, Sales Operations or Admin Support, or B2B Customer Service (Industrial/Manufacturing a plus)

Excellent attention to detail, prioritization, and communication skills.

Proficiency with Excel/Google Sheets (filters, basic formulas, tables)

Strong written and verbal communication skills

English – Native to Fluent; Korean language or cross-cultural understanding a plus.

Qualification – Secondary

Experience in electrical equipment, transformers, industrial manufacturing, logistics, or import/export

Experience with ERP / CRM systems

Compensation & Benefits

Base & Incentives: TBD

Health or Life Insurance, 401(k), PTO per company policyCompany Description

HCTNS (HC Transformer & Switchgear) is the U.S. subsidiary of a global transformer manufacturer with more than 50 years of engineering and production excellence in South Korea. Backed by its parent company’s proven history of reliability and innovation, HCTNS specializes in power and distribution transformers, switchgear, and integrated energy solutions. The company is currently expanding its U.S. footprint through a multi-phase investment plan that includes new factories, service centers, and local engineering operations. Our mission is to bring world-class quality, responsiveness, and customer trust to the North American power industry.

Full-time