Deli Cook

DUTIES & RESPONSIBILITIES

Shooting Star Casino team members will always deliver excellent guest service to our guests and fellow co-workers.

Our Star Service expectations include being:

• WELCOMING - Make every person feel invited and accepted

• PROACTIVE - Anticipate Guest needs

• UNIQUE - Create a one-of-a-kind experience at every opportunity

• RESOURCEFUL - Resolve the need

• COMPLETE - Take care and close

Processes high volume of currency, comps, coupons, credit cards and gift certificates to meet the guests' needs.

• Accounts for shortages or overages.

• Counts and exchanges currency and coins.

• Processes transfer to vault at end of shift.

• Operates point of sale equipment.

Converts currency and change accurately to process guest's transactions.

• Maintains and understands various promotions to use each month.

• Process credit cards.

• Verify checks.

• Ensure proper cash handling procedures are followed at all times.

• Checks ID for all transactions.

Provide a positive attitude while preparing food orders and maintaining a sanitary and clean work environment.

• Prepare food orders.

• Follow portion control.

• Keep track of waste, and food spoilage.

• Keep workstations clean, and stocked.

• Insure sanitation standards are met.

• Clean workstations.

• Clean floors, coolers, seals, etc.

• Wear proper uniform.

• Manage breaks appropriately and writes down on break sheet.

• Stock coolers.

• Follow portion control.

• Track waste and spoilage.

• Orders made in a timely manner.

• Organizing area for daily operations.

• Announces order numbers clearly for guests.

• Insures that all orders are complete prior to serving them.

• Maintain a high level of guest service.

Listen and respond to guests concerns to maintain a high level of guest satisfaction.

• Refers guest to the appropriate department or function for issue resolution.

Performs all other duties as required or assigned.

EDUCATION & EXPERIENCE

No minimum education or experience required. One month of related experience is preferred.

Ongoing and/or continuing education maybe required of certain compact and non-compact positions. This will be outlined upon hire by the specific department alcohol awareness, safe

CERTIFICATES, LICENSES & DESIGNATIONS

Must meet the requirements as prescribed by the Tribal-State compact for Gaming.

ServSafe.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of cooking.

• Skills in operating all kitchen equipment, example stoves, broilers, steamers etc.

• Ability to follow and read recipes.

• Ability to keep food prep areas and equipment safe and sanitary.

• Ability to monitor portion control and provide waste sheets.

• Ability to follow procedures and give attention detail.

• Ability to work cooperatively within a group to make the group successful and effective.

• Ability to lift/move up to 75 pounds (such as cases of product to and from storage).

WORKING CONDITIONS

• Frequent moderate to loud noise level.

• Frequent warm to cool temperatures.

• Occasional high and low stress levels.

• Occasional exposure to blood borne pathogens.

• Safe food handling.

• Continuous exposure to high concentration levels of tobacco smoke.

Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.