Windscreen Fitter & Branch Support

Windscreen Fitter & Branch Support Role

Be part of a supportive team, enjoy career growth opportunities, and work with industry-leading tools in a dynamic, customer-focused environment.

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role

This is a hybrid position combining hands-on windscreen fitting with branch management support. Your responsibilities will include:

Windscreen Fitting Duties

Carry out windscreen replacements and chip repairs to manufacturer standards.

Remove and refit glass for a variety of vehicles, including cars, trucks, and specialty vehicles.

Use industry tools and adhesives to ensure safe, high-quality installations.

Diagnose issues and provide expert advice to customers.

Maintain a clean, safe, and efficient workshop environment.

Branch Management Duties

Support the Branch Manager in overseeing daily operations, staff scheduling, and customer service.

Drive team performance and maintain compliance with safety standards.

Assist with inventory control and workflow planning.

About you

You are a skilled technician with a strong eye for detail and a passion for delivering exceptional customer service. You thrive in a hands-on role while supporting team performance and branch operations.

Key Selection Criteria

Proven experience in windscreen fitting and automotive glass repair.

Strong technical knowledge of tools, adhesives, and safety standards.

Ability to lead and support team members in a fast-paced environment.

Excellent problem-solving and customer service skills.

Current driver’s license and commitment to workplace safety.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives.

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you:

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

Financial benefits and discounts on a range of banking, assistance and insurance products

Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.

A range of flexible working and leave options, parental leave of 16 weeks, purchased leave up to 4 weeks per year, cultural observance leave,

substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.

Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).

Invest in your development with in-house development programs and access to an extensive digital learning platform.

You can check out all our employee benefits at

Ready to apply to do good stuff daily?

Questions or require any adjustments? Please contact or visit

Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at .

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