This role is responsible for developing and executing strategy, advocating for your clients, encouraging dedication, driving engagement, and delivering positive financial results. Owns the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.
Job Responsibilities
Accurately sets and leads client objectives/priorities and customer needs to drive sales growth and raise client retention including Client Business Review
Utilizes Proactive Pricing to achieve the unit’s growth targets by executing on contractual pricing rights
Engages clients and key service users through ongoing and frequent interactions, meetings and account activities
Executes on quality and innovation by finding opportunities to implement new products and services
Serves as a customer advocate
Delivers on food and labor targets by using the applicable tools and processes to proactively lead financial outcomes, operational indicators and behaviors.
Develops and deploys tailored and balanced operating plans to achieve financial targets and meet the overall needs of the client
Runs labor scheduling, staffing and employee training to deliver labor improvements and provide high quality services and products
Ensures purchasing compliance at the vendor and SKU level, understand and account for all non-compliant spend, and achieve local and enterprise sustainability objectives
Ensures consistent, accurate use of key Operational Tools and closely monitors and spot checks accurate use of the local operating system
Reduces time to fill and voluntary turnover by utilizing sophisticated and simplified recruiting and hiring strategies
Provides ongoing opportunities for development, learning and recognition to engage and enable team members
Drives a culture of Safety through the implementation of all safety, quality and service excellence standards
Retains talent by promoting inclusion and leveraging differences
Supports and guides team members through meaningful feedback and ongoing coaching
Fully improves contract terms to deliver Growth and Margin targets
Conducts period inventory
Ensures timely and accurate payment through effective management of A/R
Leads and maintains account records that follow Aramark, government, and accrediting agency standards
Budgets, forecasts and monitors the net income after expenses, with direct influence on allocation of company resources
Qualifications
Degree (or equivalent supervisory experience) in Food Service Management, Hospitality, Business Administration, or other related field, plus a minimum of 1-3 years proven experience.
Education
About Aramark
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.