About the Role
We're seeking a strategic Project Administration Officer to support our Enterprise Project Management Office (EPMO). This is a high-visibility role that goes beyond coordinationyou'll be the operational backbone of the EPMO, driving governance, portfolio oversight, and executive-level reporting.
This role requires someone who can act as a bridge between project teams, EPMO leadership, and senior stakeholders, ensuring strategic alignment, visibility, and accountability across the portfolio. You'll own the systems, processes, and reporting that enable informed decision-making at the executive level.
Key Responsibilities
Strategic Governance & Portfolio Management
Own and maintain enterprise OKRs, tracking progress and alignment with business strategy
Drive strategic project governance frameworks, ensuring consistency and standardisation across the portfolio
Monitor portfolio health, capacity, and resource risks, surfacing early warning signs proactively
Maintain portfolio-level visibility across all projects, identifying dependencies, risks, and alignment issues
Hold stakeholders accountable by tracking commitments and asking the hard questions
Executive Reporting & Data Visualisation
Produce executive-ready reports, dashboards, and board packs that distil complex information into actionable insights
Create data visualisations that drive decisions, not just report status
Present portfolio insights to senior leadership with confidence and clarity
Translate project data into strategic narratives that executives care about
Smartsheet Mastery & Automation
Design and maintain advanced Smartsheet solutions, including dashboards, automated workflows, formulas, and reporting
Standardize and continuously improve Smartsheet governance across the EPMO and broader business
Train and support others in using Smartsheet effectively
Drive data quality and consistency improvements across the platform
Stakeholder Management & Influence
Engage confidently with executives, project managers, and cross-functional teams
Challenge the status quo and escalate issues when needed
Build relationships across the business to deliver EPMO objectives
Facilitate difficult conversations about prioritization, resource allocation, and trade-offs
Process Improvement & Initiative Tracking
Drive continuous improvement of EPMO processes, templates, and standards
Track team initiatives and business goals, ensuring alignment and progress
Identify opportunities to enhance portfolio visibility, governance, and decision-making
Operate autonomously, creating structure and clarity where needed
Essential Requirements
Advanced Smartsheet expertise, including dashboards, automation, formulas, and workflowsthis is non-negotiable
Data visualisation and presentation skillsability to create executive-ready materials that drive decisions
4-7 years of experience in PMO, EPMO, or strategic project coordination roles
Portfolio-level thinking: understanding of governance, prioritization, and strategic alignment beyond individual projects
Proven ability to engage with and influence senior stakeholders and executives
Strong analytical skills with the ability to turn data into insights and recommendations
Confidence to challenge, escalate, and hold stakeholders accountable
Self-starter who can operate independently and create clarity in ambiguity
Excellent written and verbal communication skills
Highly Valued
Bachelor's degree in Business Administration, Project Management, or related field
Experience supporting executive leadership teams
Knowledge of Agile, hybrid, or waterfall project methodologies
Familiarity with Power BI, Jira, Confluence, or Microsoft Project
Project management certifications (CAPM, PRINCE2, AgilePM)
Experience implementing governance frameworks or PMO standards
Change management experience: training, influencing, measuring adoption
Background in capacity planning and resource management
What Success Looks Like
Executives receive timely, accurate, and insightful portfolio reporting that informs decisions
The EPMO operates with consistent governance, clear accountability, and proactive risk management
Smartsheet is leveraged to its full potential with automated, standardized workflows
Stakeholders are engaged, informed, and aligned on priorities and trade-offs
Portfolio health and delivery performance improve through data-driven insights
ShoreXtra Benefits & Perks
Permanent WFH
Client-provided equipment
20 annual leave credits
Medical and dental insurance
Free barista-style coffee
Free parking and jeepney services
Unlimited potential for growth
Fun and family-oriented working environment
Silver Badge Employee Referral Program