TECHNICIAN I - PC NETWORK

Support PC's at all branches. This will include setup, maintenance and problem resolution.

This will involve scheduled and unscheduled travel to all branches. Up to five percent Scheduled travel will be required. Most support will be performed via remote control software.

Must keep the Asset Database up to date with any new computers, moves or disposals.

Routine maintenance and support of printers. This would include cleaning, replacing parts and helping users with problems they encounter while using the printers.

Provide user support for IBM System I (AS/400) line printers.

Support Microsoft Office products including Word, Excel, Outlook and PowerPoint.

Support remote salespersons' iPads.

Assist Sales Supervisors who work from home with their home network so they can have access to Georgia Crown. This is a courtesy service - the Technician will not be required to go to supervisor's home.

Support handheld computers used in the warehouse and in delivery operations.

Support and assist users with the Audio/Visual Equipment located in the conference, training and presentation rooms.

Must be at least 21 years of age.

Technical School Diploma, A+ certification, Network+ certification, or equivalent work experience.

Must have the ability to forge strong relationships and ability to facilitate team atmosphere to solve technical challenges.

Must be willing to accept constructive criticism and handle conflict.

Good oral and written communication skills.

Must have good organizational skills to handle multiple on-going projects.

Good interpersonal, communication, time management, and organizational skills.

Ability to prioritize and work in a rapidly changing, fast growth environment.

Must have and be able to maintain a valid Alabama driver's license.

Must have reliable transportation and ability to maintain 100/300/100 insurance limitations.

Background checks (i.e. Police backgrounds, reference checks).

Drug free workplace.

EOE.

Acceptable Motor Vehicle Record:

Cannot have more than two (2): moving violations and/or at-fault vehicle accidents (any combination) in the past three (3) years (for speeding, violations must be under 16mph)

Cannot have more than one (1): speeding violation of 16-29mph OR at-fault accident in the past three (3) years

Cannot have a major violation such as: DUI/DWI, hit-and-run, reckless driving, and/or super speeder (29+mph) violation in the past five (5) years

Benefits Include:

Group Health and Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Vacation

Paid Holidays (8 per year)

Company Paid Short-Term Disability

Company Paid Long-Term Disability

Company Paid Life Insurance

Voluntary Life Insurance

AFLAC Supplemental Insurance

Direct Deposit

Non-smoking work environment

Drug-Free Workplace

Equal Opportunity Employer

*benefits subject to eligibility requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.