Work From Home – Customer Service Representative (Chicago, IL)
Company: MySecurityCost.com
Location: Chicago, Illinois (Remote)
Type: Full-Time or Part-Time Work From Home
Pay: $18–$28 per hour (depending on experience) + bonuses
About Us:
MySecurityCost.com is a fast-growing online platform that helps homeowners and renters compare and save on ADT home security systems nationwide. We’re passionate about providing top-rated customer service and helping families protect what matters most—all from the comfort of home.
Position Overview:
We’re looking for motivated, reliable, and friendly Customer Service Representatives to join our remote team. You’ll be assisting customers who are interested in learning more about ADT security systems, answering questions, and connecting them with the right offers to help them save on protection and installation.
Responsibilities:
Handle inbound calls, chats, and email inquiries from customers
Provide product information and assist customers with quotes
Explain ADT home security options and promotional offers
Maintain accurate records in our CRM system
Deliver excellent customer service with professionalism and empathy
Qualifications:
Must live in or near Chicago, IL
High school diploma or equivalent (college a plus)
Strong communication and computer skills
Previous experience in customer service, sales, or call center preferred
Self-motivated and comfortable working independently from home
What We Offer:
Work-from-home flexibility
Paid training and performance bonuses
Growth opportunities with a supportive team
Weekly pay via direct deposit
Employee discounts on ADT systems
How to Apply:
If you’re ready to work from home and help people feel safer, apply today at MySecurityCost.com