Staff Presales Engineer, Hivemind

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems.

Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines.

With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.

For more information, visit Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

The Presales Engineer will provide technical expertise and support to customers before the sale and during the deployment of Shield AI’s Hivemind solution.

This role involves working closely with customers to understand their mission requirements and demonstrating how Shield AI’s solutions meet those needs.

You will play a key role in ensuring successful product integration for AI and autonomy applications throughout the presales process.

What You'll do:

Contribute to White Papers, Request For Information Responses, Contract review, and Proposals.

Generate and deliver technical briefings tailored to customer needs.

Become a user of the Hivemind enterprise software stack and an expert in Hivemind Solutions.

Support the development and execution of demos.

Develop and maintain technical documentation and training materials.

Troubleshoot and resolve technical issues with Hivemind demos.

Collaborate with the engineering team to address customer feedback and improve products.

Visit customers on site globally to support presales activities.

Required Qualifications:

Bachelor’s degree in Aerospace Engineering, Computer Science, Robotics, AI or a related field.

8+ years of experience of industry experience

2+ years of presales experience

2+ years of enterprise sales experience

Technical background in software engineering

Intermediate proficiency in writing modern C++ code

Intermediate proficiency in writing Python code

Intermediate proficiency with Linux operating systems

Strong technical writing skills

Excellent problem-solving and analytical skills

Strong communication and interpersonal skills

Preferred Qualifications:

3+ years of experience working in a startup environment

Experience in the defense aviation, autonomy, or robotics industry

International EOR

Our international team members are employed through our Employer of Record (EOR) and receive a comprehensive international benefits package on top of base salary. For full details on compensation and benefits, please consult your talent acquisition partner.