Wireless Device Engineer II (Green Bay, WI)

Job Summary:

Research and develop Cellcom product offerings and features through in-depth testing of wireless devices and device related technology. Assist with issue resolution related to wireless devices and related technology.

Duties and Responsibilities:

Wireless Device Testing & Development

Collaborate with vendors (Samsung, Apple, Motorola, LG) to test and develop new wireless devices.

Conduct Internet of Things (IoT) and M2M device testing.

Quality Assurance & System Conformance

Support technology rollouts by verifying system compatibility and customer experience.

Follow and improve testing and QA procedures.

Technical Support & Troubleshooting

Resolve escalated customer issues from tech support.

Configure test setups using specialized tools and software.

Inventory & Equipment Management

Maintain inventory of devices, tools, and accessories.

Manage SIM card profiles for optimal performance.

Project & Workflow Management

Plan and prioritize own workload and deliverables.

Capture and analyze log files using various tools.

Cross-Team Collaboration

Work with internal teams to bring wireless devices from concept to market. Requirements:

Bachelor of Science in Electrical Engineering or Computer Science or equivalent work experience.

2-5 years of wireless device engineering and development.

A working knowledge of the following technology is preferred:

LTE network topology and components (HSS, MME, PGW, SGW, eNODEB, ePDG, IMS)

VOLTE, IMS, and other over the top services and technology

Knowledge of wireless industry standards (3GPP, 3GPP2, GSMA)

Experience programming and scripting (R, Python, powershell)

Ability to setup logging and troubleshooting using QXDM and LML without assistance

Device testing and development tools including but not limited to: TEMs, QPST

Ability to use OEM(Apple, Samsung, Motorola, and LG) logging tools without assistance.

Ability to work an issue from identification to conclusion with device OEM.

Ability to complete the device test suite with no assistance.

Ability to demonstrate cellular call flows for voice and SMS.

SIM testing and development tools: Card Admin, Trace, Comprion Mini Move)

Troubleshooting of different protocols including but not limited to: TCP/IP, SIP

Analyzing packet data using Wireshark

Experience with the Android and iOS platforms(ADB, itunes, ect)

CDMA network components (HLR, AAA, RNC)

Maintain relationships with multiple resources that include but are not limited to OEM's for device, tool vendors, and other industry contacts.

Strong communication and computer skills

Analytical, organized, and detail-oriented

Effective time management and multitasking

Quick learner with troubleshooting ability

Technically inclined and self-motivated

Collaborative across all organizational levels

To view our competitive benefits, click here!

Joining Nsight:

Our family of companies provides complete telecommunications services, including wireless and fiber-based services to residential and business customers, along with tower erection and maintenance services in Wisconsin and Michigan's Upper Peninsula. Our commitment to customer service, local philanthropic efforts and green initiatives makes us an employer of choice in the state of Wisconsin. We like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry.

Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at .