Service Account Coordinator

Job Description

Company Description

About Us

At Messa Sync, we specialize in delivering innovative and results-driven solutions for dynamic industries across the U.S. Our team thrives on clear communication, strategic execution, and a commitment to excellence. As we grow, we continue to value professionals who bring clarity, precision, and purpose to every project.

Job Description

Job Description

Nexmos Design is seeking a detail-oriented and client-focused Service Account Coordinator to join our operations team in Columbus, OH. In this role, you will serve as a key liaison between clients and internal teams to ensure service requests, timelines, and deliverables are met with precision. The ideal candidate is highly organized, has strong communication skills, and thrives in a dynamic, collaborative environment.

Key Responsibilities

Serve as the primary point of contact for assigned client accounts

Coordinate service delivery schedules and ensure all commitments are met

Track ongoing project progress, deliverables, and client communications

Collaborate with design and operations teams to resolve client inquiries efficiently

Prepare service reports, update CRM records, and ensure documentation accuracy

Proactively identify opportunities to improve client experience and internal workflowQualifications

Qualifications

Bachelor’s degree in Business Administration, Communications, or a related field (preferred)

1–3 years of experience in client service, account coordination, or administrative support

Strong written and verbal communication skills

Proficiency with Microsoft Office Suite and CRM tools

Ability to manage multiple tasks, prioritize, and meet deadlines

Strong problem-solving abilities and a client-first mindset

Additional Information

Benefits

Competitive salary ($59,000 – $65,000 per year)

Professional development and growth opportunities

Supportive and collaborative work environment

Health, dental, and vision insurance packages

Paid time off and company holidays

Full-time