Manager On Duty
Description:
Job Description
Manager On Duty
Middlebury Natural Foods Co-op
The Middlebury Natural Foods Co-op is seeking a Manager on duty to support staff and customers in all aspects of smooth and efficient store operations. This essential role combines customer service, leadership, and operational oversight to ensure a safe, welcoming, and well-functioning store environment.What You'll Do
Provide stellar customer service through cashiering, packaging, and store conditioning (inside and outside)
Take the lead on store safety and security while on shift
Support point-of-sale operations and troubleshoot system issues
Respond to and manage shoplifting incidents or disorderly customers
Ensure compliance with health codes and sanitation requirements
Support staff and maintain a positive customer experience in the absence of managers
Communicate effectively with staff, members, and customers to keep operations running smoothlyWhat We're Looking For
Leadership Experience: Skilled at taking the lead in a fast-paced retail or community business
Evening and weekend Availability: Able to regularly work evenings and weekends, including closing shifts
Customer Service Focused: Friendly, supportive, and responsive to shopper and staff needs
Strong Communicator: Excellent communication and interpersonal skills required
Problem-Solver: Able to handle difficult situations and deescalate calmly and professionally
Dependable & Responsible: Reliable with a strong sense of accountability able to take initiative to identify and resolve problemsWhat We Offer
Pay: $22.75–$24/hour or higher, depending on experience
Schedule: 32 hours/week, with evening and weekend shifts. Sundays, Mondays, Tuesdays, and Thursdays.
Benefits: Medical, optional dental and vision insurance; life insurance; 3 weeks paid time off; 401(k); yoga class discount; employee assistance program; 20% staff discount; and more
Meaningful Work: Support cooperative values, community, and a positive workplace culture
Job Posted by ApplicantPro
Full-time