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Human Resource Executive, Retail Recruitment (1-Year Contract)

Company:
Sephora USA, Inc.
Location:
Kuala Lumpur, Malaysia
Posted:
October 28, 2025
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Description:

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).

Human Resource Executive, Retail Recruitment (1-Year Contract)

We are looking for a Human Resource Executive, Retail Recruitment to support the Retail HR Business Partners in building and maintaining strong talent pipeline for retail roles. You will assist the team with screening candidates from job sites and sourcing vendors, shortlisting suitable applicants, managing relationships with vendors, and coordinating interview logistics to ensure a smooth candidate experience and timely hiring.

You will shine here if you enjoy…

Talent Pool Expansion

Working with Retail HR Business Partners to identify sourcing channels and strategies to extend the talent pool (eg: job boards, social channels, community groups, event outreach)

Proactively sourcing passive and active candidates as directed, using basic Boolean searches, job board filters, internal talent pools

Candidate Screening and Shortlisting

Reviewing incoming candidate lists from job portals, internal referrals and vendor recommendations

Performing an initial screening against the requirements of the role

Creating shortlists with clear rationale and providing recommended next steps for the Hiring Managers

Maintaining accurate candidate status and notes in the Applicant Tracking System

Vendor Management and Communication

Acting as a primary point of contact for sourcing vendors – distributing briefs, clarifying role requirements, tracking delivery and follow up on candidate submissions

Monitoring vendor performance (quality, responsiveness, SLAs) and escalating issues to Retail HR Business Partners when necessary

Interview Coordination

Scheduling interviews between candidates, Hiring Managers, and interview panels

Arranging virtual / onsite logistics and ensuring interview packs are circulated on time

Managing candidate communications (confirmation, reminders, feedback, offers where applicable) to deliver a positive candidate experience

Reporting and Continuous Improvement

Maintaining sourcing dashboards and weekly status updates (eg: candidate pipelines, submission-to-interview ratios, vendor scorecards)

Suggesting improvements to sourcing workflows, job advertisement wording or candidate assessment criteria to increase hire quality and speed

Adhoc HR Support

Assisting with campus or community outreach events, recruitment drives, and other retail hiring initiatives as required

We would love to hear from you if you are/have…

A diploma / bachelor’s degree in human resources, Business, Communications or a related discipline preferred

2 to 3 years of experience in recruitment, resourcing, or sourcing, ideally in a retail / hospitality industry

Hands-on experience using ATS and major job boards (eg: LinkedIn Recruiter, JobStreet, FastJobs, MyCareersFuture, Indeed)

Strong written and verbal communication skills

Good organisational and stakeholder management skills

Attention to detail and high accuracy in candidate screening and record-keeping

Ability to prioritise under pressure and meet tight deadlines

Ability to produce / interpret simple hiring metrics and reports

Proactive problem solver and team player

Here, you will find:

Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit

Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead

Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference

It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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