E-Commerce & Store Operations Associate

Ortigas Pasig City Metro Manila

On-site

Retail & Consumer Products • Management - Store

Full-time

Monthly salary

PHP 16,000 – PHP 19,000

16,000 – 19,000 per month

Job description

About the Role

We are looking for a passionate, detail-oriented, and flexible E-Commerce & Store Operations Associate to join our growing team. If you're experienced in managing online stores and thrive in a fast-paced, creative, and collaborative environment, we want to hear from you.

Qualifications

1-2 years of relevant experience in e-commerce or store operations

Strong communication and interpersonal skills

Detail-oriented and flexible

Basic Adobe Photoshop skills

Fully vaccinated

Passionate about the Philippines and local products

Resides in or near Pasig City (for easier commute)

Preferred: Experience handling online stores and marketplaces (e.g., Shopee, Lazada, Shopify, etc.)

Key Responsibilities

Manage and process orders from online malls and the company website

Oversee and set up online accounts

Maintain strong relationships with online customers

Analyze website and online store data to optimize performance

Ensure visually appealing and user-friendly layouts for websites and online stores

Track and manage inventory; monitor fast- and slow-moving items

Coordinate with platform partners for merchandising, promotions, and events

Upload and moderate customer product reviews

Enhance online presence and product discoverability

Monitor daily sales and strategize to meet sales targets

Plan and implement e-commerce campaigns, promotions, and bundling

Lead product merchandising and e-commerce store decoration efforts

Analyze sales and campaign performance

Manage product listings across platforms

Assist with stockists, bazaars, and support other departments as needed

Job summary

Process orders, manage listings, analyze sales, improve layouts, run promos, and build strong ties with partners for smooth online operations.