A Junior Front Office Executive is responsible for welcoming guests, managing phone calls, handling correspondence, and performing general administrative tasks. Key duties include maintaining the reception area, scheduling appointments, sorting mail, ordering supplies, and assisting with data entry, filing, and photocopying. This role requires excellent communication, strong organizational skills, and proficiency with basic office software like the Microsoft Office Suite.
Key responsibilities
Visitor management: Greet visitors and clients in a friendly and professional manner, directing them to the appropriate person or office.
Communication: Answer, screen, and forward incoming phone calls, and handle basic inquiries via phone and email.
Correspondence: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail.
Administrative support: Perform various administrative duties such as data entry, filing, photocopying, and faxing.
Scheduling: Schedule and confirm appointments, meetings, and events.
Office maintenance: Ensure the reception area is tidy and presentable, and maintain an inventory of office supplies.