Financial Coordinator

$16.50 - $24.75 Hourly

$34,320 - $51,480 Annually

This position is a Pay Band C2

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS.

POSITION IS LOCATED IN TRUTH OR CONSEQUENCES, NM

The New Mexico State Veterans Home is located on sixteen picturesque acres in Truth or Consequences, New Mexico. It provides long-term and skilled nursing services for honorably discharged veterans, their spouses, or parents of veterans killed in combat action. The facility has 131 nursing home, skilled-nursing living beds. Services for residents are provided 24/7, focusing on maintaining or improving their physical, mental, and psychosocial well-being under a personalized plan of care developed by licensed health professionals

Why does the job exist?

To primarily perform ancillary and Skilled Nursing billing and financial transactions in the Fiscal Department in a long-term care facility, including processing billing, receipts, collections, purchase requisitions, purchase orders, warehouse duties and inventory, and enroll clients into various insurance programs

How does it get done?

Coordinate, Develop and Provide Professional Customer Service and Clerical Duties. Answer incoming calls in a professional, courteous manner and take messages as necessary. Greet, assist, and answer questions from customers, staff, residents, and the public in a professional, courteous manner. Photocopying, as necessary. Gather information to enroll Residents in various insurance programs. Maintain orderliness of area. Check mailbox, retrieve, and distribute incoming mail as well as sending outgoing mail. Provide Quality service for inpatient residents and outpatient clients. Provide timely and accurate technical assistance to managers, supervisors, and facility staff, regarding inpatient/outpatient billing issues. Gathering, preparing, processing, and reviewing inpatient/outpatient documents such as billing sheets, and remittance forms to ensure accurate payments and accurate use of billing codes & accompanying documentation. Enter data into Point Click Care and SSI. Print & review reports to detect entry errors and/or informational messages concerning billing. Ensure that inpatient/outpatient entry is completed within set timeframes and that key entry errors are corrected within set timeframes by communicating with staff about deadlines and requirements. Compile individual billing sheets, accompanying documentation, to be filled in a monthly binder. Orient and inform billers on all available web portals, enroll residents in a RX program and verify eligibility status. Maintain an effective open line of communication between Insurance Companies, staff, families, and related external agencies. Prepare and process documents for inpatient/outpatient clients. Prepare and send out financial statements as required by NMSVH policies. Prepare and process monthly reports for inpatient and outpatient ancillary billing. Assist in updating Financial Rx plans. Keep a daily calendar of Accounts Receivable.

Prepare Facility Participating Provider enrollment packages for Medicare, Medicaid, insurances, etc. Ensure that benefit eligibility criteria and forms are explained to clients, residents and/or responsible party. Review completed resident file to ensure that all documents are complete and accurate and required supporting documents are provided. Process all completed documents within established protocols and rules and regulations. Maintain resident s history files to ensure easy data access for corrections and audits. Ensure that all documents considered part of the residents and clients permanent record are filed immediately and in correct order. Ensure that all resident and clients records are confidential. Review all documents to ensure all are completed and processed before filing. Enter lab, physicians, and Rx charges daily. Keep track of Skilled Nursing days. Prepare and process purchase requisitions, purchase orders and maintain warehouse inventory. Ensure the accuracy, completeness of accounts payable, purchasing, and contracts and timeliness of all transactions and functions for the Facility. Develops Procurements practices to ensure adherence to policy and procedures, accounting standards, HIPAA, Federal confidentiality, and State law. Ensure that internal controls are implemented and maintained.

Answer incoming calls in a professional, courteous manner and take messages as necessary. Greet, assist, and answer questions from customers, staff, residents, and the public in a professional, courteous manner. Gather information by researching files and/or making calls to obtain price quotes for various items and services. Maintain orderliness of area, including filing all documents in appropriate vendor files as needed. Maintain effective working relationships with employees, department heads, administration staff and vendors. Comply with State Procurement policies and procedure. Communicates with department personnel in person, by telephone or in writing, i.e., correspondence or e-mail, when discrepancies appear on requisitions and modifies forms accordingly to ensure form is filled out properly. Counsels and directs personnel at all levels on appropriate purchasing procedures and statewide contract information. Communicates with vendors to interpret, clarify, inform, and resolve procurement issues. Provide assistance to management, employees, and other health care facilities regarding insurance issues. Assist new residents with completion of appropriate insurance form coverage. Respond to questions regarding inpatient/outpatient billing. Disseminate information to different departments in insurance coverage, related topics through memorandums and secure e-mail. Conduct research on special projects or assignments and prepare, create, and provide reports to supervisors, and/or management as requested.

Attending required training to remain knowledgeable and proficient in updates on insurance, Administrative Services issues and to remain in compliance with training requirements. Prepare and process correspondence and inpatient/outpatient related documents. Assist supervisor in administrative office management and special projects including acting as back up for reviewing residents files. Other duties as assigned.

Who are the customers?

The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health. This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents)

Ideal Candidate

Previous State of New Mexico Accounting Experience. Strong analytical skills: To interpret financial data and forecast trends. Excellent communication skills: To explain complex financial information to non-finance team members. Proficiency in financial software: To automate and streamline financial processes. Attention to detail and accuracy: To ensure precise financial reporting and record-keeping. Proven ability to develop and manage budgets: To perform cost and scenario analysis and make strategic financial decisions. Interpersonal skills: To work collaboratively with other departments and stakeholders on financial matters. Knowledge of financial regulations and standards: To ensure compliance in all financial operations. Customer service skills: To address queries and concerns related to finance from clients, vendors, or employees. Project management skills: To lead and coordinate financial projects, ensuring they are completed on time and within budget.

These qualities are essential for a financial coordinator to effectively manage and coordinate various financial tasks and projects within an organization.

Minimum Qualification

High School diploma or Equivalency and six (6) months experience in bookkeeping, office administration, auditing, accounting, and/or finance. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) months may substitute for the required experience.

Employment Requirements

Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act, (Sections 29-17-2 through 29-17-5 NMSA 1978 and 7.1.9.1 through 7.1.9.11 NMAC) and is conditional pending results.

Must possess and maintain a valid New Mexico driver's license.

Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training.

Must sign and observe confidentiality agreement.

Must be able to read, write, speak, and comprehend the English language.

Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; Working hours may include weekends, holidays, overtime, and callback hours. Essential functions of the job and specific physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources office.

Working Conditions

Work is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public. Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required. Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases. May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours. Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office

Supplemental Information

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Agency Contact Information: Berna Garcia,, Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.