Customer Relations Assistant

Job Description

Job Title: Operations Associate – Asset Movement

Pay Rate: $28/hr

Location: Columbus, OH - Hybrid

Duration: 06 Months - Temp to perm with the right candidate

Job Summary & Responsibilities:

The Asset Movement Team (AMT) Associate will act as an extension of local branch management in the review and approval of incoming and outgoing money movement transactions. The AMT Associate’s will work with various systems to ensure the appropriate approval of each transaction. AMT Associates will partner with the Regional Leader and/or the Field Service Team Manager to resolve issues while processing requests. They will abide by firm and industry rules to prevent fraud, protect client’s assets and follow client instructions.

RESPONSIBILITIES:

• Provide world class customer service.

• Work closely with branch associates to review and approve money movement requests in a timely manner.

• Work in a fast-paced environment with high quality standards.

• Communicate with Senior Management and Branch Associates when needed.

• Work in a team setting using critical thinking skills and internal resources to resolve escalations.

• Apply risk approved policies to prevent client fraud.

• Keep current on SEC/FINRA, Compliance and Firm Policies for transaction-based requests.

• Work on projects and technology pilots when appointed.

• Other duties as assigned.Company Description

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.