Description
ATM support role within the Consumer IT organization.
Interfaces with ATM vendors and internal support teams in support of the ATM fleet.
Supports scheduling and coordination of software deployments and validation.
Production support and incident research/follow-up.
Supports ATM test lab environment, coordinates with vendors, internal quality assurance team and software packaging and deployment teams.
Detailed Description:
Support production availability and functioning of the ATM and ensure high performance and a great user experience
Lead and drive continuous improvement opportunities
Work with other IT teams to ensure a consistent and positive customer experience
Basic Qualifications:
Bachelor s degree
4 years of experience in IT
2 years of experience with End User Computing and Support
Preferred Qualifications:
ATM experience
Microsoft Windows 10 experience
Desktop imaging and deployment technologies
Standard desktop, workstation & laptop hardware and software troubleshooting
Strong technology troubleshooting skills
Exhibits strong technical decision making
Strong organizational, project management and problem-solving skills
Excellent verbal and written communication skills
Strong interpersonal skills
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)Yes
Workplace Type:Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
R0064397