Job Description
Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Flexible schedule
Free food & snacks
Vision insurance
ROLE DESCRIPTION:
As a Receptionist at Marco Cervantes State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer phones
Welcome and greet customers that come to the office
Process payments, collect/attach forms and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing.QUALIFICATIONS:
Bilingual Spanish
Dedicated to customer service
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solvingBENEFITS:
Family owned and operated
Top 5% State Farm Agency in the country
Hourly pay
Commission
Multiple Bonuses throughout the year
Annual Trips (Bahamas this year)
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Extra week vacation PAID during Christmas/New Years
Health benefits
Valuable career-building experience
We work 260 hours less than the average American and my team earns more!
Part Time or Full Time position
Full-time