Claims Specialist Senior - Injury

As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Must-have qualifications

Five years of relevant work experience with two years in claims handling OR

Two years in claims handling and a bachelor’s degree OR

Four years of relevant work experience with two years in claims handling and an associate degree

Preferred skills

Ability to quickly build rapport and successfully effect settlements

Strong negotiation and customer service skills

Excellent organization and problem-solving skills along with ability to multi-task and prioritize

Demonstrated proficiency analyzing coverage and liability

Ability to direct the use of discovery tools such as interrogatories, depositions and production of document

Location: Candidates must reside in Ohio and be available to travel as needed for hearings, depositions, mediations, trials, and other related activities.

Compensation

$65,500 - $87,300/year

Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%

Medical, dental & vision, including free preventative care

Wellness & mental health programs

Health care flexible spending accounts, health savings accounts, & life insurance

Paid time off, including volunteer time off

Paid & unpaid sick leave where applicable, as well as short & long-term disability

Parental & family leave; military leave & pay

Diverse, inclusive & welcoming culture with Employee Resource Groups

Career development & tuition assistance

Equal Opportunity Employer

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