Payment & Correspondences Data Entry Clerk
Location: Pomona, CA
Shift: 8:00 AM - 4:30 PM, Monday - Friday (overtime is mandatory 10-12-hour shifts - start time will vary as early as 6:00 am)
Pay: $18.00 - $20.00 DOE
Position Summary:
The Payment & Correspondences Clerk main responsibilities of the Bill Acquisition & Payment Teams by responding to outgoing manual bill requests to taxing authorities, reviewing and keying of tax amounts for reporting to customers, review of incoming mail to support the Outsourcing Teams, and balancing the funds received for timely and accurate payment remittance.
Essential Functions:
Borrower & Agency Notification Letters
Issues Delinquent Tax Notification letters to mitigate homeowner impact to their escrow account
Responsible for the analysis and approval of outbound files to customers and vendors Borrower Mail
Opens incoming mail, date-stamp, sorts and prioritizes within 24hrs
Identifies contract information, images, and indexes incoming mail Bill Processing
Prepares outgoing Bill Request and Registrations to taxing authorities
Opens incoming mail from taxing authorities and route to appropriate process.
Authenticates all tax bills received and confirms correct taxing authority mailing address, phone number, contact information and due dates.
Utilizes 10-Key tax amounts into TCSL (Tax C Service Search Listing) System. Payment Processing
Balance Sheet - balances funds for mass payments to taxing authorities in conjunction with ELD (Economic Loss Date) to ensure timely remittance.
Files and pulls necessary tax bills for Payment processing to prepare.
Bill-matches necessary bills to payment listings for clean organized payment packages to the taxing authorities.
Education and Experience
High School Diploma or equivalent
Experience in Microsoft Excel 2007, Microsoft Word, and Microsoft Access 97Basic knowledge of Real Estate Tax Servicing
Must be able to type 45+ wpm
Must be able to use 10 key by touch; 7k or above with 98% accuracy
Must be a team player and have the ability to work in a team environment
Possess effective communication skills, both written and verbal
Ability to work in a fast-paced and high stress environment