Program Administrator 3 - Licensure

Schedule: Full-time

The State Medical Board of Ohio is seeking a dedicated and detail-oriented professional to join our Licensure team. This role requires strong program management skills, a high level of organization, and the ability to handle sensitive information with accuracy and discretion.

As a key member of a high-performing, collaborative team, you will play a central role in processing triaged matters, managing background check results, and leading special projects that support our mission.

We’re looking for someone dependable, thorough, and committed to excellence—someone who values public service and thrives in a fast-paced, team-oriented environment.

If you’re motivated by quality, integrity, and meaningful work, we encourage you to apply.

Classification: Program Administrator 3 - Licensure Operations and Compliance

Division: Licensure and Renewal

Location: 30 E. Broad Street - 3rd Floor; Columbus, OH 43215

Under the direction of the Chief of Licensure, this position will:

Provide program direction by acting for superior (Chief of Licensure) and relieving the Chief of Licensure of the most difficult administrative duties by planning and administering activities for the Board’s Licensure and Licensee Continuing Education program (e.g., develops and designs continuing education audit and waiver procedures).

Manage and supervise personnel in licensure operations unit.

Ensure adequate daily staffing of the licensure operations team, monitors the availability of training programs and provides developmental opportunities, assigns and reviews work, etc.

Provide program management and direction by serving as department lead and Subject Matter Expert (SME) on departmental policies, procedures and processes.

Serve as primary contact for the Board’s Continuing Education Auditing software platform provider.

Audit licensees and manage reports on compliance.

Refer violations for investigation and/or disciplinary action and waiver procedures.

Administer the non-disciplinary Continuing Education Deficiency Resolution program.

Serve as the Board’s lead for matters related to the Interstate Medical Licensure Compact (IMLC) (e.g., develops procedures and protocols for processing licensee applications).

Serve as the Salesforce lead for system development, testing and rollout for changes necessitated by compact procedures.

Serve as the liaison to the Board’s fiscal department for application revenue and expenditure reports.

Perform a variety of administrative duties as assigned to facilitate operational efficiency, such as processing documents and preparing operational reports produced by Medical Board staff.

5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.

-Or completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.

-Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.

-Or 1 yr. exp. as Program Administrator 2, 63123.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Primary Job Skills: Program Management

Technical Skills: Auditing, Compliance Enforcement, Operational and Administrative Support, Project Management, Regulatory Compliance

Professional Skills: Attention to Detail, Collaboration, Leading Others, Teamwork, Written Communication