Clerk 2

Schedule: Full-time

The Collections Enforcement section is currently seeking a dependable and detail-oriented individual with a passion for public service to fill a Clerk 2 position. This position will work a hybrid in-person/remote schedule. There may be changes to this schedule based on training and operational needs. The position will be headquartered in any of our offices around the State of Ohio: Columbus, Cleveland, Cincinnati, Toledo, or Boardman.

The Clerk 2 will perform a variety of clerical tasks in support of other section staff. The duties for these positions include, but are not limited to, the following:

Answers telephone, takes messages and/or refers calls

Greets and assists visitors with general information

Picks up, opens, date stamps, sorts, distributes and/or sends out mail and other correspondence; date stamps and records all incoming checks

Types various materials

Completes routine forms

Operates video display terminal to enter and retrieve data; operates word processing equipment and/or personal computer

Makes copies

Counts, alphabetizes, separates, collates, codes, sorts and distributes materials

Processes financial and/or budgetary statements, purchase orders and/or billings

Uses computer to maintain files by creating, consolidating, or purging files

Researches computer files for data or information requested; makes corrections to filed data; logs and codes data

Performs other related duties as assigned

High School Diploma; 4 months training or 4 months experience in office practices and procedures; 3 months training or 3 months experience in use of personal computer; 3 months training or 3 months experience in customer service.

-Or 4 months experience as a Clerk 1, 12111AG.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: clerical and data entry, attention to detail, customer focus, priority setting, teamwork, and verbal communication