HW Operations Program Manager

Job Description

Salary:

JD- Operations Program Manager

Job Summary

We are seeking an experienced and strategic Hardware Operations Program Manager to lead cross-functional initiatives, drive process improvements, transfer products and ensure seamless execution of operational programs. This role bridges strategic planning and day-to-day execution, working closely with leadership and various cross functional teams to deliver high-impact outcome to our business.

Key Responsibilities

Plan, coordinate, and execute complex operational programs and initiatives across departments

Identify inefficiencies and implement process improvements to enhance productivity and scalability

Define and implement phase gate strategy into new hardware programs

Track program performance using KPIs and dashboards; report progress to stakeholders

Manage budgets, timelines, and resource allocations for projects and operational initiatives

Collaborate with teams such as Supply Chain, IT, Finance, and Customer Support to ensure alignment

Lead regular program reviews and facilitate communication among stakeholders

Support change management initiatives and ensure smooth adoption of new processes and systems

Mentor junior team members and foster a culture of continuous improvement

Proactively manage and communicate manufacturing activities, promptly escalating risks and recovery plans as needed

Champion a culture of continuous improvement within the manufacturing process, identifying and implementing opportunities for optimization

Basic Qualifications

Bachelors degree in Business, Operations Management, Engineering, or a related field; MBA or PMP certification is a plus

5+ years of experience in operations, program management, or a similar role

Strong project management skills with familiarity in tools like Arena, Jira, or Microsoft Project

Excellent analytical and problem-solving abilities

Effective communication and stakeholder management skills

Experience working in a green field, fast-paced and dynamic environment

Why Us:

Nexthop AI is an infrastructure startup based in Santa Clara, CA, focused on building efficient AI infrastructure for the world's largest cloud operators. The team comprises seasoned industry experts who drive disruptive technical innovations in AI and Cloud networking through collaborative product design and engineering capabilities. Our company bolsters all the advantages of working at a startup with the expertise of a seasoned team who have successfully built startups into thriving companies. Here youll have the unique opportunity to collaborate and learn from top-tier engineers, while still working on mission critical projects. If you are excited to learn, solve hard problems at the forefront of computer systems, and be a part of shaping a burgeoning company, this is the place for you.

Full-time